Donation Express Team Lead Herndon EDC

dcgoodwill· Retail Management
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📍 Herndon, VA, USFULL TIME💰 USD 18–18/yr

About this role

Overview

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community.

Responsibilities

Essential Duties and Responsibilities:

  • Supports the Donation Express Manager in operations for brick-and-mortar and/or mobile EDC sites.
  • Communicates professionally via e-mail, orally, and in writing.
  • Monitors and ensures a smooth production process for all donation functions.
  • Fulfills the duties of all EDC staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories.
  • Assists in and ensures the enforcement of EDC safety and security procedures.
  • Assists in settling complaints.
  • Provides input for associate interviews and performance evaluations.
  • Works weekends and holidays as required to support the needs of the business.

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    Other Duties and Responsibilities:

     

    1. Maintains a professional appearance adhering to Goodwill uniform standards

    2.   Assists with maintaining proper staffing as it relates to budgets.

    3.   Assists the Donation Express Manager to accurately record the work of the department.

    4.   Assists with monitoring the time and attendance system.

    5.   Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential.

    6.   Assists with the development of efficient and effective methods and procedures for work simplification and material processing.

    7.  Performs other duties as directed and required.

     

    Supervisory Responsibility:

    This position has supervisory responsibility for the EDC staff including the donation attendants.

    Qualifications

    Required Qualifications:1. High school diploma or equivalent and at least 6 months of supervisory experience and/or successful completion of the TRAc program. 2. Excellent customer service skills.3. Basic computer skills.4. Ability to effectively communicate verbally and in writing.5. Ability to perform basic math.6. Ability to read and comprehend internal documents related to store operations.7. Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift).8.  Ability to lift up to and between 40 – 50 pounds frequently.

    Frequently Asked Questions

    What is the salary for the Donation Express Team Lead Herndon EDC role at dcgoodwill?
    The listed salary for this Donation Express Team Lead Herndon EDC position at dcgoodwill is USD 18–18/yr. This is an FULL TIME role.
    Where is the Donation Express Team Lead Herndon EDC position at dcgoodwill located?
    This Donation Express Team Lead Herndon EDC role at dcgoodwill is based in Herndon, VA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Donation Express Team Lead Herndon EDC role at dcgoodwill full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Donation Express Team Lead Herndon EDC role in the Retail Management department at dcgoodwill.
    Which team or department does the Donation Express Team Lead Herndon EDC at dcgoodwill belong to?
    This Donation Express Team Lead Herndon EDC position is part of the Retail Management department at dcgoodwill. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Donation Express Team Lead Herndon EDC position at dcgoodwill?
    Click the "Apply Now" button on this page. You will be redirected to dcgoodwill's official application portal hosted on icims where you can submit your application directly.
    When was the Donation Express Team Lead Herndon EDC job at dcgoodwill posted?
    This Donation Express Team Lead Herndon EDC position at dcgoodwill was posted on May 5, 2026. Apply as soon as possible — early applications are often reviewed first.
    Donation Express Team Lead Herndon EDC
    dcgoodwill · 💰 USD 18–18/yr
    Apply for this role ↗

    You'll be redirected to dcgoodwill's official application page on icims.