Front Office Assistant

floridamedclinic· FMC URGENT CARE
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📍 WESLEY CHAPEL, FL, USOTHER

About this role

Position Summary

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement – Up to 5% employer match on retirement contributions.✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

 

Why is Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement – Up to 5% employer match on retirement contributions.✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

 

Job Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Responsibilities

Essential Functions

  • Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
  • Obtains accurate and complete patient demographic and insurance information.
  • Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
  • Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
  • Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
  • Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
  • Interacts with patients and families in a professional manner.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

 

Other Related Functions

  • Participates in Quality Assurance/Quality Indicator activities as assigned.
  • Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
  • Practices the efficient use of supplies.
  • Assists billing service as requested.

Qualifications

Education/Training

  • High School graduate or equivalent.

Licensure/Certification

  • None.

Experience

  • Six (6) months experience in a clerical office, or general business, and/or customer service setting

Frequently Asked Questions

Is the salary disclosed for the Front Office Assistant position at floridamedclinic?
The salary for this Front Office Assistant role at floridamedclinic is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Assistant position at floridamedclinic located?
This Front Office Assistant role at floridamedclinic is based in WESLEY CHAPEL, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Assistant role at floridamedclinic full-time or part-time?
This is listed as a OTHER position. It is posted as a Front Office Assistant role in the FMC URGENT CARE department at floridamedclinic.
Which team or department does the Front Office Assistant at floridamedclinic belong to?
This Front Office Assistant position is part of the FMC URGENT CARE department at floridamedclinic. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Assistant position at floridamedclinic?
Click the "Apply Now" button on this page. You will be redirected to floridamedclinic's official application portal hosted on icims where you can submit your application directly.
When was the Front Office Assistant job at floridamedclinic posted?
This Front Office Assistant position at floridamedclinic was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Assistant
floridamedclinic
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