HR Technology Analyst - ServiceNow / PowerBI

Overview

Optimize HR Technology. Enhance Data Accuracy. Drive Business Solutions.

We’re looking for a HR Technology Analyst - ServiceNow / PowerBI to join our team. In this role, you will work directly with the Director of HR Technology and team to implement and enhance HR systems, ensure accurate and efficient data transfers, and drive innovative solutions that support business operations. You’ll combine technical expertise with a deep understanding of HR processes to optimize system functionality, improve reporting, and deliver exceptional customer support.

Essential Functions

• Serve as a subject matter expert in HRIS/Payroll system functionality and related business practices.

• Develop and manage project plans for HRIS initiatives, mentoring team members on project management best practices.

• Evaluate, implement, and configure new HR systems, modules, and data transfers.

• Partner with internal stakeholders to gather requirements and design stable, user-friendly system solutions.

• Manage system enhancements, troubleshoot errors, and recommend improvements.

• Collaborate with vendor partners to optimize functionality and resolve system issues.

• Provide escalated technical assistance and respond to complex user inquiries.

• Create and maintain comprehensive documentation of system configurations and workflows.

• Conduct regular system and data audits to ensure accuracy and compliance.

• Develop and deliver training for HR and employee system users.

• Identify and recommend opportunities for continuous improvement in processes and technology.

About You

Qualifications

• Bachelor’s degree in HR, Business, IT, or related field.

• Experience configuring ServiceNow HRSD required
• Experience with PowerBI preferred

• 4+ years of HRIS, Payroll, or eLearning systems administration experience.

• Experience implementing and integrating configurable HR or Payroll systems.

• Intermediate Excel and PowerPoint skills; SharePoint knowledge preferred.

• Experience with Dayforce strongly preferred.

• Strong analytical, problem-solving, and organizational skills.

• Ability to manage multiple projects and deadlines in a fast-paced environment.

• Excellent communication skills with the ability to train and support diverse user groups.

• Must be detail-oriented and capable of handling confidential information.

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity.  Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range – $85,000 to $95,000

Remote Role, Minimal travel possible but not required

We Offer

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity.  Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range – $85,000 to $95,000

Remote Role, Minimal travel possible but not required

Full Time Employee Benefits:

• Medical, Dental, Vision
• Wellness Program and Resources
• 401k match
• PTO
• FMLA, ADA and other federal and state required leaves
• Short/Long Term Disability
• HSA Contribution
• Mileage or Fleet Car Program
• Cell Phone Reimbursement (for eligible roles)
• Tuition Reimbursement

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply now to help us optimize, innovate, and elevate our HR systems.

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.