Technical Specialist/Lab - Quality

Overview

The Technical Specialist has delegation to perform activities related to the technical operations of the laboratory in the specific department assigned. The Technical Specialist works in conjunction with the Supervisor for each shift within the department to achieve section specific goals and responsibilities. The Technical Specialist does not perform in a supervisory capacity, except where/when specifically delegated. The roles and responsibilities of the Technical Specialist are an extension of those delegated to the Supervisor.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

Minimum education is a baccalaureate degree or equivalent in medical laboratory science or biological science with certification as a Medical Laboratory Scientist, Medical Technologist or Clinical Laboratory Scientist by one of the nationally recognized certification agencies: American Society of Clinical Pathologists (ASCP) preferred; the American Medical Technologist (AMT) acceptable. A minimum of three (3) years of certified laboratory experience is required; experience in laboratory quality management preferred.

Abilities are demonstrated in areas of assigned responsibilities by successful completion of annual laboratory competency testing.  Must be able to read, write legibly, speak, and comprehend English.

Working Conditions

Must possess manual dexterity and fine motor skills. Able to stand, walk, and sit for long periods of

time, reach and bend. Is able to lift a maximum of 50 pounds with frequent lifting and/or carrying objects weighing

up to 20 pounds. Vision and hearing must be normal or corrected to within normal. Normal color vision for those tasks requiring color differentiation. 

Includes exposure to human body fluids, disease, infection, laboratory chemicals and hazardous material.  Requires wearing common protective or safety equipment.  Physical presence on site is essential.  Able to perform the duties with or without reasonable accommodation.

Frequent interaction with others in the Laboratory and other departments in person, by telephone or by email, to resolve issues with patient care that are impacted by laboratory testing.  Due to the emotional and/or emergency nature of patient care some customers may be unpleasant, angry or discourteous in their requests for Laboratory services.