Service Appointment Scheduler / BDC on West Coast

edmorse· BDC Service
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📍 Tampa, FL, USFULL TIME

About this role

Overview

Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 60+ locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.

 

Ed Morse is currently seeking a Service Appointment Scheduler/ BDC to join our Tampa Cadillac and Mitsubishi team. Hourly Rate + Commission paid weekly!!

 

We are looking for reliable, friendly, and professional individuals to join our team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S.

 

Responsibilities

  • Ensure all inbound service inquiries are answered promptly, professionally, and according to script
  • Make outbound calls to follow up with customers
  • Respond to customer emails and chats
  • Confirm appointments and reschedule missed appointments
  • Log customer information and purify CRM
  • Responsible for helping to drive traffic to our dealerships

Qualifications

  • Call Center and/or automotive experience preferred
  • Bilingual English and Spanish preferred
  • Strong written and verbal communication

  • Energetic, well-spoken and have a passion for delivering excellent customer service 

  • Confident and go-getter personality
  • Must be dependable and punctual
  • Must be process-driven, coachable, and trainable
  • Strong computer and Internet skills
  • Must be able to commit 40-hour weekly with rotating Saturdays
  • Must be able to pass a background check, drug test
  • Must be motivated by reaching and exceeding goals

 

Why Ed Morse?

In addition to a rewarding career, Ed Morse offers our employees the following:

  • Weekly Pay
  • Uncapped earning potential! -Bonuses, Commissions, etc.
  • 401K with company match
  • Competitive Health Benefits including: Medical, Dental, Vision
  • Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
  • Employee Assistance Program
  • Quarterly Wellness Program
  • Vacation Pay
  • Six Paid Holidays each calendar year
  • Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
  • Employee Referral Program - Get rewarded for working with friends
  • Become involved in our community with Ed Morse Cares
  • Unlimited career potential - opportunities in multiple states with over 24 brands
  • Ongoing Education - receive manufacturer and product knowledge training

Frequently Asked Questions

Is the salary disclosed for the Service Appointment Scheduler / BDC on West Coast position at edmorse?
The salary for this Service Appointment Scheduler / BDC on West Coast role at edmorse is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Appointment Scheduler / BDC on West Coast position at edmorse located?
This Service Appointment Scheduler / BDC on West Coast role at edmorse is based in Tampa, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Appointment Scheduler / BDC on West Coast role at edmorse full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Service Appointment Scheduler / BDC on West Coast role in the BDC Service department at edmorse.
Which team or department does the Service Appointment Scheduler / BDC on West Coast at edmorse belong to?
This Service Appointment Scheduler / BDC on West Coast position is part of the BDC Service department at edmorse. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Appointment Scheduler / BDC on West Coast position at edmorse?
Click the "Apply Now" button on this page. You will be redirected to edmorse's official application portal hosted on icims where you can submit your application directly.
When was the Service Appointment Scheduler / BDC on West Coast job at edmorse posted?
This Service Appointment Scheduler / BDC on West Coast position at edmorse was posted on May 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Appointment Scheduler / BDC on West Coast
edmorse
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