Account Manager (Tech Focus, Brazil) (SaaS, Greentech) (m/f/d)

Are you passionate about renewable energy?

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

Please note that for this role, C2 Portuguese proficiency is required. This is a full-time, freelance or remote position and you need to be based in São Paulo.

What you will do

• Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities in the Brazilian market.

• Leverage customer feedback to enhance our software, in close collaboration with our development team.

• Continuously improve customer experience and streamline processes.

• Identify and capitalize on upselling opportunities and seek out potential partnerships, staying ahead of industry developments.

• Strategically plan and implement projects that drive Reonic's growth and innovation.

What Makes You a Great Fit

• Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers.

• Technical background e.g. (industrial-) engineering.

• Previous experience in the start-up ecosystem and a degree in economics, engineering, or a related field (are a plus).

• Motivated to drive change in renewables and make a positive impact.

• Excellent communication and presentation abilities in Portuguese and English.

Why Join Us?

• Be part of one of the fastest growing VC-backed startup in Germany with 2000+ satisfied B2B customers.

• Enjoy opportunities for personal and professional growth.

• Embrace the freedom to innovate and make quick changes in a dynamic team.

• Perks include gym membership, coffee, regular team events, MacBook and more.

• Receive competitive pay.

Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back—we value talent and passion above all.

About Reonic

At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and trusted by 2000+ business customers, we’re growing fast—and we need YOU to help us accommodate our new and existing customers.