General Manager (Cardiology out-patient setting)

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Job Summary: We are seeking a dynamic and experienced General Manager to oversee the daily operations of our outpatient cardiology clinic in the Bronx. The General Manager will ensure high-quality patient care, operational efficiency, regulatory compliance, and effective team management. This leadership role will be pivotal in fostering a culture of excellence, patient satisfaction, and staff engagement.

Responsibilities

• Direct supervision of Medical Assistants and Receptionists
• Oversee medical assistant/ provider assignments
• Oversee recruitment, training, and corrective action 
• Provide guidance, mentorship, and performance improvement 
• Manage staffing coverage at sites
• Direct supervision and ownership of provider schedules
• Optimize slot utilization KPI
• Identify areas of opportunity to enhance schedule workflow efficiencies
• Identify opportunities to improve patient access
• Provide management and support to site expansion efforts
• Medical and office supply order and maintenance
• Ensure proper staffing for new provider onboarding
• Facilitate payroll for medical assistants and receptionists

Qualifications

• Education:

  • Bachelor’s degree in Healthcare Administration, Business, or a related field (required).

  Experience:

  • Minimum 3-5 years of healthcare management experience, preferably in an outpatient or cardiology setting.

  • Experience managing multidisciplinary teams in a fast-paced environment.

  • Knowledge of cardiology services, clinical workflows, and healthcare regulations.

  Skills:

  • Strong leadership and interpersonal skills.

  • Excellent organizational and problem-solving abilities.

  • Proficient in EMR systems (e.g., EPIC, eClinicalWorks) and Microsoft Office Suite.

  • Ability to analyze data and make data-driven decisions.

  • Fluent in English; bilingual in Spanish is a plus.

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.