Product Success Analyst

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

Job Summary

We are seeking a dynamic and results-driven Product Success Analyst with 3-5 years of experience in healthcare IT. This role is pivotal in ensuring the successful implementation, optimization, and long-term sustainability of our technology products. The ideal candidate will be a strategic thinker with strong analytical skills, technical fluency, and the ability to lead cross-functional initiatives.

Responsibilities

- Lead and manage multiple concurrent product implementations within healthcare IT environments.- Conduct ROI analysis post-deployment to measure success and identify areas for optimization.- Collaborate with cross-functional teams (engineering, operations, product, and executive leadership) to ensure product adaptability and alignment with business goals.- Develop and maintain a strategic product roadmap to guide long-term success and scalability.- Drive operational execution and support executive stakeholders in sustaining product rollouts.- Provide leadership and mentorship to team members; potential to build and manage a growing team.- Apply knowledge of the Software Development Life Cycle (SDLC) to support product evolution and delivery.

Qualifications

- Bachelor's degree or higher in Computer Science, Information Systems, Business, or a related field.

- 3-5 years of experience in healthcare IT, with a focus on product implementation and optimization.

- Strong understanding of technical product lifecycles and implementation methodologies.- Proficiency in:- Excel, SQL, Python ? for data analysis and reporting.- DevOps, Jira, Visio, Figma ? for project tracking, process mapping, and design collaboration.- Demonstrated experience in financial analysis and business case development.- Proven ability to lead teams, manage stakeholders, and influence decision-making.- Excellent communication and presentation skills.

Preferred Qualifications:

- Experience working with diverse teams and managing multiple implementations simultaneously.

- Familiarity with healthcare compliance standards and data privacy regulations is a plus.

Why Join Us?

- Opportunity to work on cutting-edge healthcare technology.- High-impact role with executive visibility and room for career growth.

- Collaborative and inclusive team culture.

- Potential to expand and lead a team under your direction

$55,000-$65,000

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.