AV Technician (AV Support)

Overview

DecisionPoint is seeking an AV Technician (AV Support) to join our team in Atlanta providing On-demand operational, technical, and scientific subject matter expertise support that addresses response-related requirements enabling CDC to rapidly expand its capacity to respond to public health emergencies.

The Division of Emergency Operations (DEO), with support of the Office of Readiness and Response (ORR), is actively working to enhance and augment CDC’s approach to preparedness and response for Public Health Emergencies which supports the development and implementation of the CDCReady Responder Program

This is 100% onsite position. 

Duties & Responsibilities

• Responsible for audio visual, technical, and administrative support for response-related AV functions.
• Provide meeting support to the Incident Manager (IM), Deputy Incident Manager(s) (DIM), Chief of Staff (CofS), and other Operations Chief response activities, as needed.
• Timely review of e-mails requesting support related to day-to-day, and EOC operations.
• Monitor the events scheduled on the daily staff rhythm and EOC operations calendar.
• Setup and prep conference rooms (actual/virtual) ahead of meetings.
• Moderate audio bridge lines in support of Conference Calls.
• Coordinate scheduling and support Envision video conferencing, audio, and web conferencing applications (Web Ex, ZOOM and MS Teams).
• Conduct monthly AV systems checks and document issues with recommended solutions.
• Performs basic copier/printer maintenance.
• Work encompasses shift assignments to support 24/7/365 operations.

Qualifications

• Ability to obtain a Public Trust.
• Junior (BA/BS, with 0-3+ years’ experience, or 5+ years work experience).
• Audio Visual expertise is required, but no standard certification is needed.
• Knowledge of AV Control systems.
• Experience in Emergency Response preferred, in a public health setting, desired.
• Expertise in the use of Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook Mail)
• Ability to effectively communicate needs at all briefings to assist with operational strategy.
• Ability to identify gaps in existing resources.
• Ability to multitask in emergency situations.
• Ability to be flexible with a strong sense of urgency.
• Interpersonal communication: telephone, email, and business etiquette.
• Strong proofreading skill and attention to detail.
• Strong organizational skills.

Highly Desired:

• Knowledge of QSC - Q-SYS 
• Knowledge of Digital Signage: SpinetiX Elementi Application 

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Responsibilities

- Responsible for audio visual, technical, and administrative support for response-related AV functions.
- Provide meeting support to the Incident Manager (IM), Deputy Incident Manager(s) (DIM), Chief of Staff (CofS), and other Operations Chief response activities, as needed.
- Timely review of e-mails requesting support related to day-to-day, and EOC operations.
- Monitor the events scheduled on the daily staff rhythm and EOC operations calendar.
- Setup and prep conference rooms (actual/virtual) ahead of meetings.
- Moderate audio bridge lines in support of Conference Calls.
- Coordinate scheduling and support Envision video conferencing, audio, and web conferencing applications (Web Ex, ZOOM and MS Teams).
- Conduct monthly AV systems checks and document issues with recommended solutions.
- Performs basic copier/printer maintenance.
- Work encompasses shift assignments to support 24/7/365 operations.