Audio Visual Programmer

Overview

DecisionPoint seeks an Audio Visual Programmer to support HQ SDDC AV/VTC operations and multimedia support under the GITSS program. This position will support the setup, testing, operation, troubleshooting, programming, maintenance, and modernization of AV/VTC technologies used in SDDC conference rooms and mission spaces. 

The Audio Visual Programmer will support secure and non-secure VTC systems, portable and fixed AV systems, desktop VTC capabilities, conference room technologies, control systems, and user support for high-visibility meetings, events, and mission operations. 

This position is located at HQ SDDC, Scott Air Force Base, Illinois. 

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. 

Duties & Responsibilities

The Audio Visual Programmer will: 

• Set up, test, operate, troubleshoot, and take down AV/VTC systems supporting SDDC conference rooms and mission events.  

• Provide operational support for secure and non-secure VTC systems, portable AV kits, fixed conference room systems, and desktop VTC capabilities.  

• Support VTC scheduling, execution, user assistance, and issue resolution.  

• Design, program, install, test, and maintain AV/VTC technologies within SDDC facilities.  

• Program and configure control systems, audio processors, displays, matrix switches, and related AV/VTC components.  

• Support AV/VTC engineering projects, upgrades, preventive maintenance, firmware updates, and equipment replacement.  

• Maintain AV/VTC architecture documentation, operating instructions, as-built drawings, programming code, and system guides.  

• Support AV/VTC A&A documentation, STIG compliance, outage reporting, POA&M tracking, and SOP development.  

• Provide support for distinguished visitor events, senior leader meetings, ceremonies, briefings, and special events.  

• Coordinate with equipment manufacturers for warranty repair, replacement, firmware, and software support.  

• Provide performance metrics, after-action reports, preventive maintenance documentation, and upgrade recommendations.  

Qualifications

Clearance Requirement: 

• Must hold an active Secret clearance. 

• Must be eligible to obtain and maintain required Common Access Card (CAC), facility access, system access, and Government network access. 

Education: 

• High School Diploma required.
• Associate or bachelor’s degree in Audio Visual Technology, Information Technology, Engineering Technology, Communications, or related discipline preferred.  

Experience: 

• Minimum 5 years of AV/VTC operations, engineering, installation, maintenance, or programming experience.  

• Experience supporting secure and non-secure VTC systems in DoD or federal environments preferred.  

• Experience with Crestron or comparable control systems, audio processors, displays, video walls, matrix switches, and conference room technologies.  

• Experience supporting high-visibility events, senior leader briefings, and mission operations preferred.  

Technical Knowledge: 

• Knowledge of AV/VTC system design, installation, programming, maintenance, troubleshooting, and documentation.  

• Familiarity with DISN Video Services, Global Video Services, Microsoft Teams, secure VTC environments, and multimedia support.  

• Ability to maintain as-built documentation, system drawings, operating guides, and test plans.  

Certifications (Preferred): 

• DVS VTC Non-Resident Phase Facilitator certification and DVS VTC Resident Phase Facilitator certification preferred.  

• Crestron, AVIXA CTS/CTS-I/CTS-D, Extron, Biamp, AMX, or equivalent AV certifications preferred.  

• DoD 8140 / 8570 certification as required by final labor category mapping.  

Skills: 

• Strong AV/VTC troubleshooting and programming skills.  

• Strong customer-facing communication skills for executive and mission events.  

• Ability to work onsite and support short-notice or after-hours mission requirements.  

• Strong documentation, configuration management, and change management discipline. 

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Responsibilities

The Audio Visual Programmer will: 
- Set up, test, operate, troubleshoot, and take down AV/VTC systems supporting SDDC conference rooms and mission events.  
- Provide operational support for secure and non-secure VTC systems, portable AV kits, fixed conference room systems, and desktop VTC capabilities.  
- Support VTC scheduling, execution, user assistance, and issue resolution.  
- Design, program, install, test, and maintain AV/VTC technologies within SDDC facilities.  
- Program and configure control systems, audio processors, displays, matrix switches, and related AV/VTC components.  
- Support AV/VTC engineering projects, upgrades, preventive maintenance, firmware updates, and equipment replacement.  
- Maintain AV/VTC architecture documentation, operating instructions, as-built drawings, programming code, and system guides.  
- Support AV/VTC A&A documentation, STIG compliance, outage reporting, POA&M tracking, and SOP development.  
- Provide support for distinguished visitor events, senior leader meetings, ceremonies, briefings, and special events.  
- Coordinate with equipment manufacturers for warranty repair, replacement, firmware, and software support.  
- Provide performance metrics, after-action reports, preventive maintenance documentation, and upgrade recommendations.