Technical Program Manager

Overview

DecisionPoint Corporation is seeking a Technical Program Manager to lead IT operations, cybersecurity, and engineering projects supporting the United States Coast Guard (USCG) Aviation Logistics Center (ALC) Information Systems Division (ISD). This role will drive program success by overseeing enterprise IT services, system sustainment, cybersecurity compliance, and DevSecOps initiatives. The ideal candidate has a strong IT program management background in defense, DHS, or USCG environments, with expertise in managing mission-critical IT systems, cybersecurity operations, and cloud security frameworks.

This role is hybrid (periodically onsite at US-NC-Elizabeth City) and requires the ability to obtain a favorable Tier 1 background investigation for unclassified systems.

Duties & Responsibilities

Program Leadership & IT Governance

• Plan, initiate, and manage IT projects supporting legacy applications and enterprise IT systems.
• Lead DevSecOps, Agile IT operations, cybersecurity, and IT infrastructure projects to support Coast Guard aviation maintenance and logistics.
• Ensure program compliance with DoD Risk Management Framework (RMF), USCG Commandant Instructions, DHS security policies, and FedRAMP cloud security requirements.
• Provide technical direction and oversight for IT programs, ensuring alignment with Coast Guard mission needs.
• Identify and implement change management and process improvement strategies to enhance IT program efficiency.
• Monitor progress to ensure adherence to deadlines, standards, cost targets, and contractual obligations.
• Act as the primary point of contact for government stakeholders, ensuring clear communication, reporting, and performance alignment.
• Oversee subcontractor coordination and external team collaboration to meet program objectives.

Enterprise IT & Cybersecurity Operations

• Oversee IT service delivery improvements leveraging ITIL best practices and Agile methodologies.
• Manage software development, system administration, vulnerability management, and change control boards (CCBs).
• Direct security initiatives, including ATO renewals, vulnerability mitigation, and cybersecurity incident response.
• Support the implementation of cloud technologies (AWS, Azure) and modernization of USCG IT systems.

Network & Infrastructure Management

• Support network architecture, fiber/cable installation, testing, troubleshooting, and management.
• Ensure full wide-area, metropolitan area, campus area, and data center network administration.
• Administer IPAM, NTP, ITSM systems, incident response, and network security operations.
• Support Communications Security (COMSEC) account management, key material, and encryption services.

Qualifications

Required:

• Five (5) years of experience providing technical direction and project management.
• Three (3) years of supervisory experience in addition to the five years listed above.
• Five (5) years of experience with change management and process improvements.
• Bachelor’s or Associate degree in Computer Science, Math, Information Technology, Engineering, Business Management, or related field.
• Alternatively, an IT certification (e.g., PMP) with five years of experience is considered equivalent to two years of education.
• Eligibility for a favorable Tier 1 background investigation for unclassified systems.
• Strong leadership, communication, and stakeholder engagement skills.
• Experience managing IT service delivery, cybersecurity, and IT governance aligned with DoD, DHS, or USCG standards.
• Expertise in IT service management tools (e.g., ServiceNow, Remedy, or equivalent).

Desired:

• Experience supporting USCG IT programs in aviation logistics, maintenance, or operational technology.
• Knowledge of Coast Guard Commandant Instructions, DHS cybersecurity policies, and DoD RMF processes.
• Understanding of DevSecOps, Agile methodologies, and cloud security frameworks.

Preferred Certifications:

• Project Management Professional (PMP) or Agile Certification.
• CompTIA Security+ or equivalent cybersecurity certification.
• ITIL Foundation Certification (for IT service management best practices).

Work Location & Travel

• Hybrid (Periodically onsite at US-NC-Elizabeth City).
• Occasional travel may be required to USCG sites and headquarters.

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Responsibilities

Program Leadership & IT Governance
- Plan, initiate, and manage IT projects supporting legacy applications and enterprise IT systems.
- Lead DevSecOps, Agile IT operations, cybersecurity, and IT infrastructure projects to support Coast Guard aviation maintenance and logistics.
- Ensure program compliance with DoD Risk Management Framework (RMF), USCG Commandant Instructions, DHS security policies, and FedRAMP cloud security requirements.
- Provide technical direction and oversight for IT programs, ensuring alignment with Coast Guard mission needs.
- Identify and implement change management and process improvement strategies to enhance IT program efficiency.
- Monitor progress to ensure adherence to deadlines, standards, cost targets, and contractual obligations.
- Act as the primary point of contact for government stakeholders, ensuring clear communication, reporting, and performance alignment.
- Oversee subcontractor coordination and external team collaboration to meet program objectives.
Enterprise IT & Cybersecurity Operations
- Oversee IT service delivery improvements leveraging ITIL best practices and Agile methodologies.
- Manage software development, system administration, vulnerability management, and change control boards (CCBs).
- Direct security initiatives, including ATO renewals, vulnerability mitigation, and cybersecurity incident response.
- Support the implementation of cloud technologies (AWS, Azure) and modernization of USCG IT systems.
Network & Infrastructure Management
- Support network architecture, fiber/cable installation, testing, troubleshooting, and management.
- Ensure full wide-area, metropolitan area, campus area, and data center network administration.
- Administer IPAM, NTP, ITSM systems, incident response, and network security operations.
- Support Communications Security (COMSEC) account management, key material, and encryption services.