Program Administration Specialist II

Overview

DecisionPoint Corporation is seeking a Program Administration Specialist II to join our IRS Operations Service Support (OSS) Support Services team. The Program Administration Specialist II will collaborate with the UNS Hardware Asset Management team to enhance the quality and accuracy of asset and inventory data. The role involves updating the IRS' HP Asset Manager database and working closely with Project and Task Managers to support administrative functions. The ideal candidate will have strong communication skills, experience with ticket management, and proficiency in Microsoft Office.

Duties & Responsibilities

• Collaborate with the UNS Hardware Asset Management team to improve asset and inventory data accuracy.
• Manage and update asset records in the IRS' HP Asset Manager database.
• Assist Project and Task Managers in preparing presentations and reports.
• Handle ticket management and resolve requests for asset and inventory issues.
• Provide clear communication to internal stakeholders and teams.

Qualifications

• Active Public Trust Clearance or ability to obtain Public Trust clearance.
• Completed IRS Minimum Background Investigation or ability to clear IRS Minimum Background Investigation.
• Proficiency in Microsoft Office products (Word, Excel, etc.).
• Experience with ticket management systems.
• Strong written and verbal communication skills.
• Ability to assist Project and Task Managers with various administrative tasks.

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Responsibilities

- Collaborate with the UNS Hardware Asset Management team to improve asset and inventory data accuracy.
- Manage and update asset records in the IRS' HP Asset Manager database.
- Assist Project and Task Managers in preparing presentations and reports.
- Handle ticket management and resolve requests for asset and inventory issues.
- Provide clear communication to internal stakeholders and teams.