Cloud Operations Technician (Mid-Level)

Overview

DecisionPoint Corporation is seeking a Mid-Level Cloud Operations Technician to support the U.S. Transportation Command (USTRANSCOM) Integrated Booking System (IBS) program. This role supports day-to-day operations of cloud-based environments, ensuring system availability, performance, and reliability across development, test, and production systems.The Cloud Operations Technician works closely with DevSecOps engineers, system administrators, and development teams to support deployments, monitor system health, and troubleshoot issues.The IBS technology stack includes Angular (TypeScript) and Java (Spring Boot), and this role requires familiarity with supporting these applications in cloud and containerized environments.

Duties & Responsibilities

Cloud Environment Operations

• Monitor and maintain cloud-based infrastructure (AWS preferred)
• Support system availability, uptime, and performance
• Perform patching, updates, and routine system checks

Deployment & Release Support

• Support application deployments with DevSecOps and Release teams
• Assist with container deployments (Docker, Kubernetes)
• Validate system functionality after deployments

Monitoring & Troubleshooting

• Monitor system health using logging and monitoring tools
• Analyze logs and metrics to identify issues
• Troubleshoot application, infrastructure, and integration issues

Cloud & System Maintenance

• Maintain cloud configurations and environments
• Support backup and recovery processes
• Ensure stable and consistent system configurations

Security & Compliance Support

• Support security configurations and controls
• Assist with STIG and RMF compliance
• Work with IA and DevSecOps to resolve vulnerabilities

Collaboration & Documentation

• Collaborate with development, DevSecOps, and infrastructure teams
• Maintain runbooks and operational documentation
• Support knowledge sharing and process improvement

Qualifications

• Active Secret Clearance
• IAT Level II certification (CompTIA Security+ CE required)
• 3+ years of cloud operations or system administration experience
• Experience with AWS or cloud environments
• Experience with Linux systems and Bash scripting
• Familiarity with Docker and Kubernetes
• Familiarity with Angular (TypeScript) and Java (Spring Boot) environments
• Strong troubleshooting and problem-solving skills

Preferred

• Experience supporting DoD or USTRANSCOM systems
• Familiarity with DISA STIGs and RMF requirements
• Experience with CI/CD deployment processes
• Experience with AWS GovCloud
• Familiarity with Terraform or Ansible
• Experience supporting high-availability systems

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Responsibilities

Cloud Environment Operations
- Monitor and maintain cloud-based infrastructure (AWS preferred)
- Support system availability, uptime, and performance
- Perform patching, updates, and routine system checks
Deployment & Release Support
- Support application deployments with DevSecOps and Release teams
- Assist with container deployments (Docker, Kubernetes)
- Validate system functionality after deployments
Monitoring & Troubleshooting
- Monitor system health using logging and monitoring tools
- Analyze logs and metrics to identify issues
- Troubleshoot application, infrastructure, and integration issues
Cloud & System Maintenance
- Maintain cloud configurations and environments
- Support backup and recovery processes
- Ensure stable and consistent system configurations
Security & Compliance Support
- Support security configurations and controls
- Assist with STIG and RMF compliance
- Work with IA and DevSecOps to resolve vulnerabilities
Collaboration & Documentation
- Collaborate with development, DevSecOps, and infrastructure teams
- Maintain runbooks and operational documentation
- Support knowledge sharing and process improvement