Project Manager – TAP Operations Lead

About GKG

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands.  We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise.  We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

Overview

The Project Manager – TAP Operations Lead provides operational leadership and oversight for Transition Assistance Program (TAP)–related activities in support of the U.S. Department of Veterans Affairs (VA). This role is responsible for managing day-to-day operations defined in the Performance Work Statement (PWS) and ensuring effective execution of projects with national scope. The TAP Operations Lead coordinates a geographically dispersed workforce while maintaining compliance with VA standards, schedules, and performance requirements.

This announcement is associated with GKG's Future Opportunities. Future Opportunities includes contract driven professional services that are in proposal, source selection, or recently awarded. Expressing interest in GKG's Future Opportunities offers you the ability to share your capabilities and career interests with GKG; aligning your next step with your career goals!

Responsibilities

• Manage and oversee TAP operational activities in accordance with PWS requirements
• Lead and coordinate contractor teams supporting projects of national scope within the Federal Government or Department of Defense (DoD)
• Direct the day-to-day operations of a geographically dispersed workforce to ensure consistent service delivery
• Develop, issue, and manage operational directives, schedules, and tasking to support effective project execution
• Monitor project performance, risks, and deliverables, ensuring timelines and quality standards are met
• Serve as an operational point of contact for VA stakeholders and provide regular status updates and reporting
• Ensure contractor personnel maintain required technical competency, professional conduct, and compliance with VA policies
• Support continuity of operations and implement corrective actions as needed to meet performance objectives
• Other duties as assigned

Qualifications

• Bachelor’s degree
• Minimum of six (6) years of relevant experience managing operations as defined in the PWS
• Demonstrated expertise leading teams and managing national-level projects within the Federal Government or Department of Defense (DoD)
• Active Project Management Professional (PMP) certification or equivalent industry-recognized project management certification (must be maintained throughout the duration of the contract)
• Proven experience managing the daily operations of a geographically dispersed workforce
• Experience issuing operational directives and schedules to ensure effective project management
• Strong written and verbal communication skills
• Proficiency in office automation tools and project management software
• All contractor personnel must meet VA Personal Security requirements

Desired Qualifications

• Prior experience supporting TAP, VA, DoD, or other federal workforce transition programs
• Experience managing multi-site or remote teams across multiple time zones
• Familiarity with federal reporting, performance metrics, and compliance standards

Responsibilities

- Manage and oversee TAP operational activities in accordance with PWS requirements
- Lead and coordinate contractor teams supporting projects of national scope within the Federal Government or Department of Defense (DoD)
- Direct the day-to-day operations of a geographically dispersed workforce to ensure consistent service delivery
- Develop, issue, and manage operational directives, schedules, and tasking to support effective project execution
- Monitor project performance, risks, and deliverables, ensuring timelines and quality standards are met
- Serve as an operational point of contact for VA stakeholders and provide regular status updates and reporting
- Ensure contractor personnel maintain required technical competency, professional conduct, and compliance with VA policies
- Support continuity of operations and implement corrective actions as needed to meet performance objectives
- Other duties as assigned