Manager, Supplier QA Engineer (Manufacturing)

Company Overview

General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Job Summary

This position is responsible for providing oversight, direction, and guidance to the Supplier Quality Team while ensuring conformance to contractual and sub-contractual requirements. Develops policies, procedures and methods to evaluate and improve the quality of products, materials, components and/or operations. Develops, assures and maintains the quality of products and processes, including standard procedures (e.g., ISO 9001:2015, AS9100D family of standards), quality audits/review, Taguchi methods, process reengineering, etc.

Impact of the Role

General Profile

• Supervises the daily activities of support staff or production team members. Does not typically perform the work supervised
• Must have any type of one direct report or more
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
• Problem solving is guided by policies and procedures; receives guidance and oversight from manager
• Consistent exercise of discretion & judgment

Essential Functions

• Manages the evaluation and monitoring of vendor operations to ensure products and services comply with government and company quality standards.
• Oversees audits and establishes testing procedures.
• Sets KPIs, metrics, specifications, processes, and policies used to evaluate quality.
• Reviews and negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are defined.
• Creates systems and frameworks to identify, track, and resolve vendor quality issues and develop performance improvement initiatives with partners.
• Develops strategies to identify and assess potential new vendors.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination with concurrence from HR & Senior Leadership. 

Additional Responsibilities

• First Article Inspections (FAI)
• interface regularly with USG &/or DCMA customers

Required Qualifications

• Required education and experience: Associate's Degree and 5-7 years' experience OR Equivalent Combination of Relevant Education &/or Experience
• Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

• Preferred education and experience: Bachelor's Degree in Engineering, Quality Management, Business or other Engineering-related degree preferred
• Certifications: ISO9001:2015 Lead auditor or AS9100D Lead AuditorSix Sigma Green Belt. Certified Quality Engineer
• Knowledge, skills & abilities: Contract Negotiation. Issue Resolution. Performance Analysis. Quality Audit. Quality Control/Testing. Quality Improvement. Quality Inspection. Vendor Management. Performance Metrics. Service Level Agreements (SLA). Strategic Planning. Quality Standard Development. Operational Policy Development. Vendor Evaluation. Strong Mechanical background.

Physical Requirements

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Requires regular movement throughout GD-OTS facilities.
• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Travel Requirements

25-50% travel likely.

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The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.