Special Credits Control Officer I, II, III

globalcu
Apply Now ↗
FULL TIME

About this role

Overview

Reports To: Senior Special Credits Control Officer

 

Primary Functions: Perform collection activity on assigned accounts.

 

Duties and Responsibilities:

  • Contact members regarding delinquent financial obligations and make arrangements for repayment.
  • Respond to member inquiries regarding financial obligations owed to the credit union.
  • Perform "skip-traces" as required.
  • Analyze and initiate documentation necessary for refinancing loans and loan extension requests.
  • Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include, but not limited to, repossessions, closure of credit limits, blocks on credit and debit cards, legal actions and account codes to alert other credit union departments of potential losses.
  • Perform other duties as assigned.

    • Qualifications

    Education: High School Graduate or equivalent.

     

    Creditable Experience in Lieu of Education: Not Applicable

     

    Experience/Skills: In the opinion of Special Credits Management applicants must display the aptitude and abilities to perform collection actions as required on past due financial obligations and provide members assistance in adverse situations. For internal applicants a minimum of six months of experience with direct and varied member contacts at the credit union is a requirement. Requires good verbal communication skills.

     

    Tenure: Special Credits Control Officer II (Category 11) requires proven acceptable performance standards in the opinion of management that meets or exceeds expectations for proficiency and efficiency in the collection of past due financial obligations for a minimum period of six months as a Special Credits Control Officer I (Category 12). Special Credits Control Officer III (Category 10) requires twelve months tenure in the Special Credits Control Officer II (Category 11) position with performance that meets or exceeds expectations for proficiency and efficiency in collection of past due financial obligations and problem solving capacity of adverse situations involving members and their account relationships. At management's discretion, directly related work experience and/or accelerated training completion may be substituted for tenure.

     

     

     

    Compensation

    Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

    Salary Pay Range: 10

    $63,233 - $99,908 annually

    Salary Pay Range: 11

    $57,484 - $90,230 annually

    Salary Pay Range: 12

    $53,226 - $81,405 annually

    Benefits

    • Short-term and long-term incentives
    • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
    • 401(k) plan with a 5% match
    • Employee Assistance Program (EAP)
    • Life and disability coverage
    • Voluntary cash benefits for accident, hospitalization and critical illness
    • Tuition Reimbursement
    • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
    • Click here to view Global’s comprehensive Benefits Programs

    Equal Opportunity Employer

    Frequently Asked Questions

    Is the salary disclosed for the Special Credits Control Officer I, II, III position at globalcu?
    The salary for this Special Credits Control Officer I, II, III role at globalcu is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Is the Special Credits Control Officer I, II, III role at globalcu full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Special Credits Control Officer I, II, III role at globalcu.
    How do I apply for the Special Credits Control Officer I, II, III position at globalcu?
    Click the "Apply Now" button on this page. You will be redirected to globalcu's official application portal hosted on icims where you can submit your application directly.
    When was the Special Credits Control Officer I, II, III job at globalcu posted?
    This Special Credits Control Officer I, II, III position at globalcu was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
    Special Credits Control Officer I, II, III
    globalcu
    Apply for this role ↗

    You'll be redirected to globalcu's official application page on icims.