Manager Loss Prevention Technology

Overview

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About ExpressExpress is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. About BonobosOur Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

Responsibilities

POSITION OVERVIEW

The Manager Loss Prevention Technology owns and oversees the data analytics systems including case management systems, POS Exception based reporting systems and Audit functions. This role will act as a Loss Prevention (LP) subject matter expert for cross-functional relationships across the business. They will mine data to generate analytics that provide insight to fraud and loss that impacts the business. The Manager Loss Prevention Technology will conduct and lead Investigations to provide findings to the Department’s field team.

KEY RESPONSIBILITIES

• Leads efforts to reduce shrink by guiding the field team with POS Exception Reporting and Case Management Systems
• Takes ownership of department analytics that allows the LP team to predict where shrink will increase
• Researches and identifies potential internal fraud cases
• Manages efforts to reduce fraud in the business in concert with Finance, E-Commerce, Store Experience, and all other departments as needed
• Takes complete ownership of department systems to include Exception Based Reporting, Case Management, Audit, & CCTV, etc.
• Leads cross-functional partnerships at home office as a subject matter expert for Loss Prevention needs

REQUIRED EXPERIENCE & QUALIFICATIONS

• Bachelor’s Degree
• Years of Experience: 7+ years of experience in related field
• ThinkLP system administration experience

CRITICAL SKILLS & ATTRIBUTES

• Advanced Degree Preferred, i.e. MBA
• 7+ years of retail loss prevention experience; experience with multi-store locations, preferably with a large-scale retailer
• Advanced level of administrative and technical knowledge in retail loss prevention
• Ability to maintain confidentiality
• Project Management experience
• Basic knowledge of database structure and language
• Thorough knowledge of legal ramifications and procedures
• Ability to integrate loss prevention, inventory shrinkage reduction goals with corporate and stores organization
• Advanced knowledge and technical expertise in shortage controls, security systems technology, database management and enterprise level pathways and storage models
• Ability to understand and walk-through integration of POS, inventory and data warehouse interfaces into LP systems

Closing

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Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.