Overview

Full time position for an advanced medical assistant, providing outpatient care for our patients and assisting our physicians in all clinical areas of the practice.  Responsible for front and back office procedures.  Also assists Physicians and Nurses with medical examination of patients. This position is located at our Princess Anne Office in Virginia Beach.

Responsibilities

Train and orient new medical assistants.

QA Review of patient charts obtaining all pertinent documentation for return and postpartum patients.

Updating patient prenatal lab forms for all follow up patients.

Schedule outside patient referrals.

Maintain/order supplies for the clinic to include weekly checks for expired materials/medications and/or materials close to expiration.

Takes vital signs such as height, weight, temperature, and blood pressure.  May draw blood and give injections under the immediate supervision of a Physician or RN. 

Chaperones when appropriate and assists during certain minor surgeries and diagnostic procedures, such as Pap Smears. 

Maintains clean, well-equipped examination rooms; cleans and sterilizes instruments. 

Stocks examination rooms and triage area with medical supplies.  Inventories and reorders supplies.

Document all information in EMR.

Prepare education packets.

Check EMR tasks daily.

Review patient lab results, discuss abnormal findings with the physician and follow up with patient in regard to treatment as necessary

PATIENT CONFIDENTIALITY MUST BE MAINTAINED AT ALL TIMES.

OTHER DUTIES AND RESPONSIBILITES 

Answers incoming telephone calls and refers calls as necessary.  Also responsible for taking messages, paging doctors when appropriate, handling hospital consults, and answering inquiries.

Schedules appointments with doctors, calls patients to remind and confirm appointments; reschedules patients from the bump list, and schedules residents’ clinics where appropriate.

Prepares charts for the next day; creates new patient charts, files and pulls charts and checks charts for referrals and authorization prior to visit.  Also prepares charge tickets.

Greets patients in a courteous manner, completes clinical intake, and notifies nurses/medical assistants/MDs of arrivals.

Checks-in and checks-out patients, obtains and writes referrals, when appropriately trained and directed, and schedules outside appointments with specialists.

Gives directions to patients and visitors.

Maintains order in reception room.

Copies medical records.

Provides back-up coverage for medical assistant, billing, etc.

Assists RNs and LPNs with administrative duties.

Handles pick-up and drop off of medications.

Phone triage.

Performs other duties as assigned, according to the individual departmental needs.

Qualifications

Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA or RMA) is required. 

Must have working knowledge of computers. Customer service-oriented individual is required.

Clinical experience in a physician’s office.

Experience in a “fast paced” ambulatory setting required. 

Women’s health experience preferred but not required.

Location : Location