Patient Account Representative

evms· EVMS Medical Group
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📍 Norfolk, VA, USFULL TIME💰 USD 36K+/yr

About this role

Overview

EVMS Medical Group at ODU is seeking a Patient Account Representative. This is a customer service representative position to handle/resolve patient issues and answer billing account questions. The representative is responsible for reaching out on the patient's behalf to the clinics for any department disputes. The daily responsibilities include taking inbound patient calls, placing outbound calls regarding balance on accounts, process credit card payments in EPIC, work all mail correspondence to include return mail, set up and monitor budget plans, process requests for itemized statements, and complete financial interviews.

Responsibilities

  • Taking inbound patient calls
  • Placing outbound calls on balances on account
  • Research and process all mail correspondence
  • Process credit card payment in EPIC to patient accounts.

Qualifications

Minimum Qualifications and Skills:

  • Customer service experience, CPT/ICD10 knowledge, familiar with carrier explanation of benefits (EOB)

 

Preferred Qualifications:

  • One year experience in a medical office setting. High School Diploma or its equivalent.

Location : Location

US-VA-Norfolk

Frequently Asked Questions

What is the salary for the Patient Account Representative role at evms?
The listed salary for this Patient Account Representative position at evms is USD 36K+/yr. This is an FULL TIME role.
Where is the Patient Account Representative position at evms located?
This Patient Account Representative role at evms is based in Norfolk, VA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Account Representative role at evms full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Account Representative role in the EVMS Medical Group department at evms.
Which team or department does the Patient Account Representative at evms belong to?
This Patient Account Representative position is part of the EVMS Medical Group department at evms. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Account Representative position at evms?
Click the "Apply Now" button on this page. You will be redirected to evms's official application portal hosted on icims where you can submit your application directly.
When was the Patient Account Representative job at evms posted?
This Patient Account Representative position at evms was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
Patient Account Representative
evms · 💰 USD 36K+/yr
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You'll be redirected to evms's official application page on icims.