Condo Management | Condo Services Coordinator

fontainebleau· Guest Services/Customer Support
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📍 Miami Beach, FL, USFULL TIME

About this role

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

Responsible for assisting with day to day operations of two condominium-hotels at the Fontainebleau Miami Beach.  

  Examples of Duties, includes but is not limited to the following:  
  • Assisting with mailing to Unit Owners/vendors for Association/Hotel Operator - stuffing and labeling of envelopes, mail merges (meeting notices, communications from Board of Directors, orientation guides, rental contract copies, maintenance service agreement copies, follow up letters, condominium documents, forms).
  • Putting together orientation guides for new/prospective unit owners, copying, e-mailing and/or faxing forms as needed.
  • Assistance with sorting, faxing and filing updated certificates of insurance annually/as needed/ongoing.
  • Obtaining current addresses for returned mail/contacting owners/owner representatives for new contact information/forwarding addresses. Inputting new information into Opera (PMS) and owners lists as needed
  • Maintaining the owner ID account and pictures up-to-date
  • Copying of payment for forms to Condo Accounting/Finance Department (EFT Form, ACH Forms, Credit Card Forms).
  • Assisting with Credit Card inquiries from Finance Department as needed.
  • Inputting Owner Benefit Application and filing them accordingly.
  • Communicating with owners/representative as needed on how to complete relevant forms, where to send information, based on current projects, ongoing items.
  • Schedule of unit showing as needed for inspectors, realtors based on leadership input and unit availability.
  • Screening calls and check voicemails.
  • General filing, faxing copying of incoming/out coming communications.

    • Qualifications

    -     Strong customer service background, preferably in Condo-Hotel and high-end Condominiums

    -     Knowledge and interest in understanding condominium-hotel operations, owner services and hospitality

    -     Proven ability to be organized, follow through and complete assigned responsibilities effectively

    -     Ability to prioritize and perform duties based on an understanding departmental and company goals

    -     Understanding computers, applications with a strong working knowledge of, Windows, MS Word, Outlook, Excel, Opera, HOTSOS, Open Table and the internet.

    -     Professional and positive attitude with ability to perform and understand all tasks related with each Association

    -     Ability to work independently or with a group within a fast paced environment

    -     Good decision making ability and strong problem solving skills

    Frequently Asked Questions

    Is the salary disclosed for the Condo Management | Condo Services Coordinator position at fontainebleau?
    The salary for this Condo Management | Condo Services Coordinator role at fontainebleau is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Condo Management | Condo Services Coordinator position at fontainebleau located?
    This Condo Management | Condo Services Coordinator role at fontainebleau is based in Miami Beach, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Condo Management | Condo Services Coordinator role at fontainebleau full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Condo Management | Condo Services Coordinator role in the Guest Services/Customer Support department at fontainebleau.
    Which team or department does the Condo Management | Condo Services Coordinator at fontainebleau belong to?
    This Condo Management | Condo Services Coordinator position is part of the Guest Services/Customer Support department at fontainebleau. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Condo Management | Condo Services Coordinator position at fontainebleau?
    Click the "Apply Now" button on this page. You will be redirected to fontainebleau's official application portal hosted on icims where you can submit your application directly.
    When was the Condo Management | Condo Services Coordinator job at fontainebleau posted?
    This Condo Management | Condo Services Coordinator position at fontainebleau was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
    Condo Management | Condo Services Coordinator
    fontainebleau
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    You'll be redirected to fontainebleau's official application page on icims.