Front Office | Guest Service Agent

fontainebleau· Guest Services/Customer Support
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📍 Miami Beach, FL, USFULL TIME

About this role

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

Responsible for providing courteous and competent services to ensure guests are processed efficiently during check-in on arrival and check-out on departure.

  Examples of Duties, includes but is not limited to the following:  

1.         Complete necessary paperwork and respond to guest comments and requests.

2.         Collect proper cash, credit card, or other form of payment.

3.         Post all room charges, paid outs, and corrections accurately.

4.         Check availability and rates on a continuous basis.

5.         Perform other related duties as assigned. 

Qualifications

  • Well organized and demonstrated strong problem solving skills.
  • Ability to communicate effectively and establish and maintain effective working relationships with staff. 
  • Bilingual highly desireable.
  • High school education or equivalent. College degree preferred.

Frequently Asked Questions

Is the salary disclosed for the Front Office | Guest Service Agent position at fontainebleau?
The salary for this Front Office | Guest Service Agent role at fontainebleau is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office | Guest Service Agent position at fontainebleau located?
This Front Office | Guest Service Agent role at fontainebleau is based in Miami Beach, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office | Guest Service Agent role at fontainebleau full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Front Office | Guest Service Agent role in the Guest Services/Customer Support department at fontainebleau.
Which team or department does the Front Office | Guest Service Agent at fontainebleau belong to?
This Front Office | Guest Service Agent position is part of the Guest Services/Customer Support department at fontainebleau. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office | Guest Service Agent position at fontainebleau?
Click the "Apply Now" button on this page. You will be redirected to fontainebleau's official application portal hosted on icims where you can submit your application directly.
When was the Front Office | Guest Service Agent job at fontainebleau posted?
This Front Office | Guest Service Agent position at fontainebleau was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
Front Office | Guest Service Agent
fontainebleau
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You'll be redirected to fontainebleau's official application page on icims.