Housekeeping | Housekeeping Office Coordinator

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

To perform tasks that help manage as well as minimize departmental payroll expense, excessive absenteeism/tardiness, unauthorized overtime, and time clock missed punches. The Housekeeping Administrative Assistant will research guest issues and will track follow-up with managers. The tasks performed by the Administrative Assistant will support all aspects of the operation and any other duties required.  

• Track and generate reports that highlight below standard room attendant productivity.
• Track, follow-up and prepare discipline for managers to issue to Team Members for excessive absenteeism and tardiness. Communicate with Human Resources on FMLA callouts.
• Track, follow-up and prepare discipline for managers to issue to Team Members for time clock missed punches.
• Track and report number of Owner Units cleaned and labor expense.
• Track daily and report number of DND rooms.
• Track daily and report training expenses.
• Research and track guest issues. Prepare discipline for managers ensuring follow-up occurs.
• Prepare weekly schedules for preventative maintenance program.
• Prepare monthly room inspection reports and distribute them to managers.
• Prepare recognition certificates for Team Member room inspection results and other incentive programs.
• Prepare room project survey forms, track and follow-up on results.
• Prepare weekly walk-through inspection notes and track follow-up with managers.
• Take minutes at round table meetings and distribute as requested.
• Perform other related duties as assigned.

Qualifications

• High school education or equivalent.  College degree preferred.
• Must be able to use computers and to adapt to new technology.
• Background in payroll management, financial administrative positions in the hospitality field or related industry.
• Experience in working in high volume roles and able to multitask.  
• Advanced skillset in Excel.
• Financial analysis proficiency.
• Mathematical skills.
• Microsoft Word, PowerPoint, ability to learn property management systems and time keeping labor management systems.
• Ability to create spreadsheets for various assignments required.
• Well organized and demonstrated strong problem-solving skills. 
• Ability to operate office equipment (i.e., computer, 10-key, copier, fax, and telephone).
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.
• Generate monthly reports as required by Paycom.
• Complete any other reports, analyses as required.
• Able to prepare documentation.