Condo Management | Owner Services Concierge

fontainebleau· Guest Services/Customer Support
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📍 Miami Beach, FL, USFULL TIME

About this role

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

We are looking for an Owner Services Concierge to join our Team! As the Owner Services Concierge you will be responsible for performing a wide variety of duties pertaining to owner arrivals, requests, concierge services as well as assisting with condo operations administrative duties.

  Examples of Duties, includes but is not limited to the following:  
  • Handle bookings of owner reservations and confirmations.
  • Handling of owner arrivals, departures, complaints, traces and requests.
  • Organize and maintain the departmental filing system and office equipment.
  • Provide concierge services to owners and their guests.
  • Perform other related duties assigned.
  • Correspond and communicate in a professional manner with owners and other departments.
  • Monitor the Owners lounge to insure it is kept according to service standards.

    • Qualifications

    • Well organized and demonstrated strong problem solving skills.
    • Ability to communicate effectively and establish and maintain effective working relationships with staff. 
    • Concierge/Front Desk experienced preferred but not required.
    • High school education or equivalent. College degree preferred.

    Frequently Asked Questions

    Is the salary disclosed for the Condo Management | Owner Services Concierge position at fontainebleau?
    The salary for this Condo Management | Owner Services Concierge role at fontainebleau is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Condo Management | Owner Services Concierge position at fontainebleau located?
    This Condo Management | Owner Services Concierge role at fontainebleau is based in Miami Beach, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Condo Management | Owner Services Concierge role at fontainebleau full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Condo Management | Owner Services Concierge role in the Guest Services/Customer Support department at fontainebleau.
    Which team or department does the Condo Management | Owner Services Concierge at fontainebleau belong to?
    This Condo Management | Owner Services Concierge position is part of the Guest Services/Customer Support department at fontainebleau. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Condo Management | Owner Services Concierge position at fontainebleau?
    Click the "Apply Now" button on this page. You will be redirected to fontainebleau's official application portal hosted on icims where you can submit your application directly.
    When was the Condo Management | Owner Services Concierge job at fontainebleau posted?
    This Condo Management | Owner Services Concierge position at fontainebleau was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
    Condo Management | Owner Services Concierge
    fontainebleau
    Apply for this role ↗

    You'll be redirected to fontainebleau's official application page on icims.