SRO Assistant Program Director

depaul· Residential
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📍 East Rochester, NY, USFULL TIME

About this role

Overview

Parkside, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program, is looking for a passionate mental health professional to join our team! The Assistant Program Director provides assistance to the Director with the overall operation of the SRO including but not limited to the oversight of the medication room and supervisory responsibilities, including on call responsibilities.  In addition, overseeing the operation of the program in the absence of the Director is required.

 

Why work for DePaul?

  • Make a positive difference in someone's life
  • Supportive work environment
  • We value diversity
  • Opportunity for professional development and career advancement
  • Excellent benefits and competitive wages
  • The pay range for this position is $26-$27.20/hour

Responsibilities

  • Assists the Director with the overall operation of the program in accordance with DePaul policies and procedures as well as the regulations (part 595) put forth by the NYS Office of Mental Health and other applicable agencies.
  • Works in conjunction with the Director, Senior Director, Vice President and the Quality Management Department to ensure that each resident receives services which support eh individual’s emotional, intellectual, educational, social, spiritual, rehabilitative and recreational wants and needs.  Engages in and promotes interactions with residents which directly reflects DePaul Respect Policy.
  • Assists the Director in developing and maintaining high quality standards of practice in every aspect of the program (this includes resident care, all staffing, physical plant, housekeeping and security).
  • Works with the Director to promote positive public relations in the surrounding community, outside agencies and the mental health system.
  • Assists the Director in all personnel functions including recruitment, hiring, training / development, supervision, evaluations and corrective actions in conjunction with the Human Resources Department.
  • Oversees the overall operation of the medication room and provides direct support and ongoing documented supervision to the medication coordinators.
  • Serves as an active participant of the intake process and the Risk Management team as needed.
  • Assists the Director with the general oversight of the Residential Service Coordination team.  This includes ensuring that each resident has an active service plan and is linked to appropriate community supports.
  • Shares responsibilities with the Director in overseeing the maintenance of both the housekeeping contract and the security contract. This includes facilitating on-going dialogue with the providers to ensure effective communication.
  • Works collaboratively with the Director to ensure the safety and well-being of residents and staff through the implementation of the fire and disaster plan and on-going fire and safety training.
  • Provides on-going support and training to staff and residents with regard to the rehabilitative philosophy of the program utilizing person-centered practices.
  • Assists the Director with collecting monthly resident rent.
  • Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents (as per respect policy), staff, guests and service providers.
  • Assist the Director with reviewing issues and responding to concerns at the monthly resident and staff meetings.
  • Follow all safety rules and regulations for self, residents and staff.
  • Performs any other duties necessary for the effective operation of the program.

    • Qualifications

    Education and Experience:  Needs to meet one of the following three criteria:

     

    A.  Bachelor’s degree in psychology or Human Services field plus 2 years of residential experience working with mentally disabled individuals (one of which includes related supervisory experience)

     

    B.  Associates degree in a Human Services field plus 3 years of residential experience working with mentally disabled individuals (one of which includes related supervisory experience)

     

    C.  High School diploma / GED plus 5 years full-time residential experience working with mentally disabled individuals (two of which includes related supervisory experience)

     

    *In addition to the above criteria this position also requires a clean New York State driving record as outlined in DePaul’s personnel policy.  The use of one’s personal vehicle is also a requirement. Must be at least Eighteen (18) years of age.

    Work Environment

    The schedule for this position: Monday-Friday, 8am-4:30pm.

    Benefits

    This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.

    DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

     

    Frequently Asked Questions

    Is the salary disclosed for the SRO Assistant Program Director position at depaul?
    The salary for this SRO Assistant Program Director role at depaul is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the SRO Assistant Program Director position at depaul located?
    This SRO Assistant Program Director role at depaul is based in East Rochester, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the SRO Assistant Program Director role at depaul full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a SRO Assistant Program Director role in the Residential department at depaul.
    Which team or department does the SRO Assistant Program Director at depaul belong to?
    This SRO Assistant Program Director position is part of the Residential department at depaul. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the SRO Assistant Program Director position at depaul?
    Click the "Apply Now" button on this page. You will be redirected to depaul's official application portal hosted on icims where you can submit your application directly.
    When was the SRO Assistant Program Director job at depaul posted?
    This SRO Assistant Program Director position at depaul was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
    SRO Assistant Program Director
    depaul
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