Branch Manager

Overview

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $72,600.00 to $114,631.20. Additional compensation may be possible based on experience and skills.

The success of this position is reliant on face-to-face interaction and requires 100% on-site work.

Responsibilities

The Branch Manager will manage and lead branch staff for optimal performance in sales, service and operations. This role is responsible for the overall operations of branch and adherence to policies and procedures. A branch manager should deliver exceptional service to internal and external clients and address escalated customer service issues as needed, establish, retain and deepen relationships with new and existing clients, and be accountable for leading all in-branch and outbound sales activities and ensuring the branch meets assigned goals. In this position, maintaining a strong working knowledge of Teller, CSR, BSM responsibilities is essential so that they can function in each role, when needed. Additonally, be responsible for coaching and mentoring team members to expand knowledge of advanced products and services. 

The Community Banking division includes our branch network and our Customer Care Center. While we are known for our commercial lending, our Community Banking team builds relationships supporting the personal finances for people that own the businesses in the DMV region. We provide full personal services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services.

Qualifications

Requirements:

• H.S. Diploma or General Education Degree (GED) or equivalent
• 5 years progressive branch experience
• 3 years supervision or leadership of a team and/or internal Branch Banking experience within EagleBank
• Strong sales and service skills
• Exhibits professionalism with internal and external customers
• Ability to speak with internal customers at all levels
• Knowledge of banking regulations, policies, and procedures
• Proficient use of Platform and Teller systems
• Excellent customer service delivery to internal and external clients
• Pro-active product sales, outbound calling and internal/external business development
• Proficient in MS Office

Preferences:

• Bachelor’s Degree in Arts/Sciences (BA/BS)

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.