IT Field Specialist
About this role
Overview
Are you a problem solver passionate about providing top-tier solutions? As an IT Field Specialist, you will provide second-level IT support to users across multiple offices and remote locations. Collaborate with industry experts and committed teams to solve complex technical challenges and ensuring seamless operations.
Apply now and transform your career with us.
What you will be doing
- Installs, diagnoses, repairs, maintains, troubleshoots, and upgrades all PC hardware/software and related equipment, including occasional troubleshooting of network components such as routers, firewalls, switches, servers, access control systems, wireless access points, UPSs, printers, multifunctional devices, and phone systems.
- Interfaces with regional IT management on projects, remote jobsite setups and teardowns, and resolves outstanding issues.
- Responds to ITSM-based tickets, performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommends and implements corrective solutions.
- Installs, configures, tests, maintains, and troubleshoots user workstations, mobile devices (phones, tablets, etc.), and related hardware/software to meet required service levels.
- Collaborates with system engineers to ensure efficient operations of the company’s desktop computing environment.
- Maintains an inventory of technology equipment.
- Coordinates and liaises with LECs, ISPs, and cabling contractors.
- Assists in developing technical and procedural documentation as needed.
- Acts as a business liaison to communicate business needs to IT management.
What we are looking for
- Bachelor's Degree in Computer Science or a related field preferred.
- Related experience preferred.
- Microsoft Certified Systems Engineer (MCSE), A+ Certification, Network+ Certification preferred.
- Knowledge of Windows Operating Systems, Active Directory, current technology protocols and procedures, and networking concepts/principles.
- Problem solving and critical thinking skills
Why work for us
Some of the benefits you may be eligible for as an employee are:
- Comprehensive compensation package and paid time off program
- Industry leading 401(k)/RRSP
- Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
- Wellness benefits & Employee Assistance Program
- Tuition Reimbursement Program
We are an EEO/ADA/Veterans employer.
Salary Min
USD $70,000.00/Yr.Salary Max
USD $80,000.00/Yr.Frequently Asked Questions
Is the salary disclosed for the IT Field Specialist position at fdcorp?
The salary for this IT Field Specialist role at fdcorp is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the IT Field Specialist job at fdcorp remote?
Yes, this IT Field Specialist position at fdcorp is remote, with team members based in Sacramento, CA, US. You can work from home or anywhere in the supported regions.
Is the IT Field Specialist role at fdcorp full-time or part-time?
This is listed as a OTHER position. It is posted as a IT Field Specialist role at fdcorp.
How do I apply for the IT Field Specialist position at fdcorp?
Click the "Apply Now" button on this page. You will be redirected to fdcorp's official application portal hosted on icims where you can submit your application directly.
When was the IT Field Specialist job at fdcorp posted?
This IT Field Specialist position at fdcorp was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
IT Field Specialist
fdcorp
You'll be redirected to fdcorp's official application page on icims.