Supply Chain Senior Director Procure to Pay

dartmouth-hitchcock· Professional/Management
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📍 Lebanon, NH, USFULL TIME

About this role

Overview

We are looking for candidates with hospital Supply Chain experience with current or prior positions that are Director level and above.

 

 

The Supply Chain Senior Director of Procure-to-Pay Operations leads the design, implementation, and continuous improvement of the health system’s end-to-end procurement and payment processes, driving transactional excellence across the procure-to-pay function. This role partners with system leaders to increase automation and efficiency, including expanding touchless purchase orders, advancing EDI transactions, reducing match exceptions, and standardizing electronic invoicing and payment practices. The Senior Director integrates process optimization, technology enablement, and workforce strategies to enhance performance, leveraging ERP capabilities to support implementation, training, and sustained process improvement. This position applies deep expertise in healthcare supply chain operations, labor and systems management, and data-driven decision-making to strengthen operational effectiveness, improve financial outcomes, and ensure consistent, scalable processes across the enterprise, while effectively communicating progress and results to stakeholders at all levels of the organization.

Responsibilities

  • Leads the system’s day-to-day Procure-to-Pay operations, including workforce management, performance oversight, KPI development and adherence, and budget accountability, while establishing and enforcing standardized procurement policies and procedures.
  • Drives transactional excellence and innovation by partnering with cross-functional stakeholders to optimize purchasing and payment processes, including increasing automation, touchless transactions, and EDI utilization while reducing exceptions.
  • Analyzes business needs and translates them into clear functional and technical requirements, conducting feasibility assessments and ensuring alignment with organizational priorities.
  • Develops and executes communication strategies and reporting frameworks, providing regular updates on departmental performance, initiatives, and project status to stakeholders at all levels.
  • Establishes departmental goals, success metrics, and performance standards, ensuring adherence to protocols, procedures, and project plans, including defined deliverables and acceptance criteria.
  • Leads and coordinates multiple concurrent projects across the Health System, ensuring effective planning, execution, documentation, and timely completion of initiatives.
  • Develops, implements, and sustains performance improvement strategies, tools, and best practices, identifying dependencies and resolving critical path and operational issues.
  • Provides leadership, direction, and support to team members, fostering a culture of accountability, continuous improvement, and adaptability while ensuring awareness of operational changes and decisions.
  • Builds and maintains collaborative relationships with internal stakeholders, including executive leadership, to advance strategic initiatives, support data-driven decision-making, and align on high-value business objectives.
  • Develops and manages Procure-to-Pay metrics, KPIs, and SLAs; ensures adherence to quality standards and operational documentation; promotes scalable and innovative solutions, considering existing and new technology trends.
  • Performs other duties as assigned or required.

    • Qualifications

    • Bachelor’s degree in Business Administration or a related field required; equivalent combination of education and experience may be considered.
    • Minimum of seven (7) years of experience in supply chain, data management, or Procure-to-Pay operations within large, complex, or matrixed organizations.
    • Demonstrated knowledge of healthcare supply chain operations, including strategic sourcing, contracting, logistics, distribution, vendor management, and Procure-to-Pay processes.
    • Experience with ERP systems and related technologies supporting inventory, contract management, and financial operations.
    • Strong financial and analytical acumen, including experience with cost analysis, budgeting, forecasting, and supplier/market evaluation.
    • Proven ability to apply analytical, evaluative, and problem-solving skills to complex operational and system challenges, exercising sound judgment with minimal supervision.
    • Advanced proficiency in Microsoft Excel and standard business applications, with the ability to develop reports, analyze data, and support decision-making.
    • Excellent communication, planning, and organizational skills, with the ability to manage competing priorities and operate effectively in a fast-paced, evolving environment.
    • Demonstrated ability to lead initiatives, influence stakeholders, and support business transformation through data-driven and process-focused solutions.

    Required Licensure/Certifications

    • None

    Frequently Asked Questions

    Is the salary disclosed for the Supply Chain Senior Director Procure to Pay position at dartmouth-hitchcock?
    The salary for this Supply Chain Senior Director Procure to Pay role at dartmouth-hitchcock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Supply Chain Senior Director Procure to Pay position at dartmouth-hitchcock located?
    This Supply Chain Senior Director Procure to Pay role at dartmouth-hitchcock is based in Lebanon, NH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Supply Chain Senior Director Procure to Pay role at dartmouth-hitchcock full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Supply Chain Senior Director Procure to Pay role in the Professional/Management department at dartmouth-hitchcock.
    Which team or department does the Supply Chain Senior Director Procure to Pay at dartmouth-hitchcock belong to?
    This Supply Chain Senior Director Procure to Pay position is part of the Professional/Management department at dartmouth-hitchcock. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Supply Chain Senior Director Procure to Pay position at dartmouth-hitchcock?
    Click the "Apply Now" button on this page. You will be redirected to dartmouth-hitchcock's official application portal hosted on icims where you can submit your application directly.
    When was the Supply Chain Senior Director Procure to Pay job at dartmouth-hitchcock posted?
    This Supply Chain Senior Director Procure to Pay position at dartmouth-hitchcock was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
    Supply Chain Senior Director Procure to Pay
    dartmouth-hitchcock
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