Senior Clinical Secretary - Orthopaedics

dartmouth-hitchcock· Secretarial/Clerical/Administrative
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📍 Lebanon, NH, USFULL TIME

About this role

Overview

Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc.

Responsibilities

  • Answers telephone, screens and directs calls, gives directions, and takes messages.
  • Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
  • Designs, analyzes, and coordinates master and other schedules.
  • Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.
  • Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.
  • Creates forms and spreadsheets, tables, charts, databases and slides.
  • Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
  • Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.
  • Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.
  • Creates agendas and takes minutes for meetings.
  • Coordinates conferences/meetings and make travel arrangements.
  • Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets.
  • Prepares grants and negotiates outside contracts.
  • Performs other duties as required or assigned.

    • Qualifications

    • High School diploma with 3 years of administrative support experience or the equivalent required.
    • Proven experience working with the public required.
    • Knowledge of medical terminology may be required.
    • Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
    • Excellent communication and interpersonal skills required.
    • Previous experience working in a medical setting preferred.

    Required Licensure/Certifications

    • None

    Frequently Asked Questions

    Is the salary disclosed for the Senior Clinical Secretary - Orthopaedics position at dartmouth-hitchcock?
    The salary for this Senior Clinical Secretary - Orthopaedics role at dartmouth-hitchcock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Senior Clinical Secretary - Orthopaedics position at dartmouth-hitchcock located?
    This Senior Clinical Secretary - Orthopaedics role at dartmouth-hitchcock is based in Lebanon, NH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Senior Clinical Secretary - Orthopaedics role at dartmouth-hitchcock full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Senior Clinical Secretary - Orthopaedics role in the Secretarial/Clerical/Administrative department at dartmouth-hitchcock.
    Which team or department does the Senior Clinical Secretary - Orthopaedics at dartmouth-hitchcock belong to?
    This Senior Clinical Secretary - Orthopaedics position is part of the Secretarial/Clerical/Administrative department at dartmouth-hitchcock. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Senior Clinical Secretary - Orthopaedics position at dartmouth-hitchcock?
    Click the "Apply Now" button on this page. You will be redirected to dartmouth-hitchcock's official application portal hosted on icims where you can submit your application directly.
    When was the Senior Clinical Secretary - Orthopaedics job at dartmouth-hitchcock posted?
    This Senior Clinical Secretary - Orthopaedics position at dartmouth-hitchcock was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
    Senior Clinical Secretary - Orthopaedics
    dartmouth-hitchcock
    Apply for this role ↗

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