Clinical Support Assistant - Family Medicine

Overview

Performs various tasks to provide a well-supplied, safe and clean clinic environment. Provides nursing personnel with efficient and appropriate assistance with selected clinic needs, such as rooming, participates in low-level disinfection, infection prevention, maintaining examination rooms as well as performing various clerical duties within an outpatient care site. This position requires ability to work in a fast paced, detailed environment with an emphasis on multi-tasking. The CSA works with nursing leadership and M.A. leaders to improve patient experience.

Responsibilities

• Acts as frontline representative of the clinic. 
• Performs various tasks to ensure the clinic is well supplied including ordering and obtaining supplies, re-stocking supplies.
• Maintains a clean and safe environment by caring for, and cleaning clinic equipment, maintaining cleanliness of exam rooms, work areas, and keeping hallways clear of equipment.
• Greets, checks in patients, and notifies appropriate provider.
• Prepares patient, room and equipment for procedures and exams.
• Answers telephone calls and assists in the overall functioning of the clinic
• Delivers specimens to the laboratory and runs errands to other departments.
• Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements.
• Participates in continuous regulatory readiness activities and employs safety standards such as repeat back, SBAR, and huddle attendance.
• Performs other duties as required or assigned.

Qualifications

• High school graduate or equivalent required 

Required Licensure/Certifications

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