Executive Assistant

About So Shall We:

We partner with mid‑market owners and executives in the US to drive bottom‑line growth with mutual upside. A rare combination of consulting, full-stack execution and aligned incentives to eliminate what is wrong with the agency model.

We are what remains. We make growth feel easy.

Because your growth is our business.

Your Mission

As our Executive Assistant, you’ll provide high-level operational, administrative, and hospitality support across the business — helping executives stay organized, ensuring key internal processes run smoothly, and creating thoughtful employee experiences along the way. You’ll act as a reliable go-to for coordination, follow-through, and problem solving, bringing structure, discretion, and a strong service mindset to both executive support and day-to-day workplace needs.

What You’ll Do

Executive Support

• Manage and fulfill day-to-day requests from executives, ensuring priorities are handled efficiently and with attention to detail.

• Handle executive calendars and email inboxes, helping keep schedules, communications, and follow-ups organized.

• Track action items from executive meetings and ensure they are followed through to completion.

• Coordinate reservations, travel arrangements, and bookings for executives and remote team members when needed.

• Maintain strict confidentiality when handling sensitive information.

• Support internal processes such as survey completion (360s, pulse surveys, and similar initiatives).

• Track and organize partner and executive expenses.

Event & Experience Coordination

• Support the organization of offsites, retreats, internal meetings, and company events.

• Coordinate logistics and details to help create smooth, thoughtful team experiences.

Employee Support

• Own and keep the employee leave calendar up to date.

• Schedule personal development sessions for the CEO.

• Maintain employee and equipment trackers accurately and consistently.

• Support internal HR and people initiatives such as Let’s Connect! and similar programs.

Who You Are

Organized & Detail-Oriented

You’re highly organized, dependable, and able to manage multiple moving pieces without losing track of details.

Hospitality-Driven

You naturally think in terms of service and experience, and you care about making things feel smooth, thoughtful, and well handled for others.

Proactive Problem-Solver

You’re resourceful, practical, and quick to step in when something needs attention or coordination.

Discreet & Trustworthy

You handle sensitive information with professionalism, maturity, and sound judgment.

Strong Communicator

You communicate clearly and confidently in both English and Spanish, and you’re comfortable working with executives, employees, and external stakeholders.

Requirements

• 2+ years of experience in concierge services, hospitality, executive support, operations, or similar coordination-heavy roles.

• Excellent organizational and multitasking abilities.

• Strong written and verbal communication skills in both English and Spanish.

• High attention to detail and a proactive, problem-solving mindset.

• Strong service orientation and ability to handle a wide range of requests with professionalism.

Why So Shall We?

• Great salary.

• Work with great humans in a supportive, growth-oriented team.

• Amazing office space in Palermo Hollywood.

• Opportunities for growth and development.

• Unlimited PTO.