Workers' Compensation Claims Associate

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is hiring a Workers' Compensation Claims Adjuster in our Wilkes-Barre, PA office. You will play a key role in helping injured workers navigate their recovery and return to work. You’ll learn how to evaluate claims, coordinate care, and ensure timely benefit delivery, all while building a rewarding career in insurance.

Key Responsibilities:

• Learn to evaluate and determine the compensability of workers’ compensation claims in accordance with applicable laws and company policies.
• Support early return-to-work initiatives and ensure timely delivery of benefits.
• Communicate with employers, injured workers, and medical providers to facilitate claim resolution.
• Authorize and monitor medical treatment and coordinate care with providers.
• Maintain accurate documentation of all claim activity.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Strong communication and organizational skills.
• Comfortable with frequent phone communication and multitasking.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Prior experience in insurance, customer service, healthcare, or administrative roles is preferred.
• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements.