Overview

Director, Revenue Enablement Content & Platforms

Location: United States Work Arrangement: Remote

About the Role

The Director, Revenue Enablement Content & Platforms is responsible for leading a global team of Revenue Enablement Program Managers and Instructional Designers while owning content strategy, platform governance, and enablement effectiveness across the Revenue Enablement function. This role balances strategic direction with hands-on execution — guiding team priorities, coaching talent, and directly contributing to critical workstreams that drive business outcomes. The ideal leader brings deep expertise in content processes, platform optimization, and data-driven enablement — and is passionate about transforming the seller journey through best-in-class tools and knowledge experiences.

Your Role Responsibilities? Here's What You'll Do.

• Define and own the content strategy and platform governance for Revenue Enablement — including product, pricing, and competitive intel enablement — aligning content standards, discovery optimization, and delivery to GTM priorities and measurable business objectives.
• Lead, coach, and develop a high-performing global team of Revenue Enablement Program Managers and Instructional Designers — setting clear goals, establishing performance standards, and acting as a player-coach for developing talent at every level.
• Own content effectiveness measurement strategies, translating key performance indicators and field insights into actionable recommendations that close skill, process, behavior, and product knowledge gaps across the revenue organization.
• Translate executive business goals — including pipeline, ACV growth, product mix, and ASP — into performance-focused enablement plans, ensuring program recommendations align with key metrics like pipeline coverage, conversion rates, deal size, and quota attainment.
• Partner closely with cross-functional stakeholders across Sales, Product, Marketing, and Revenue Enablement Operations — serving as an escalation and alignment point between your team and Revenue Enablement leadership while driving consistent, high-quality delivery on time and within budget.
• Champion a culture of learning, accountability, and data-driven decision-making — leading retrospectives and post-mortem analyses, leveraging AI for content discovery and delivery, and continuously innovating the seller enablement experience at every stage of the sales cycle.

Role Essentials

You'll be set up for success if you have:

• 8+ years of experience in Sales Enablement, Sales Leadership, or GTM roles within B2B SaaS or technology companies, with a Bachelor's degree
• Strong grasp of B2B sales processes, sales methodologies (e.g., MEDDPICC, Challenger), and sales performance metrics
• Significant experience with content management systems and knowledge platforms, with a deep understanding of content processes, governance, and effectiveness measurement
• Proven ability to coach, manage, and scale distributed enablement teams with exceptional communication, stakeholder management, and cross-functional collaboration skills
• Experience leveraging market-leading enablement platforms and a solid working knowledge of AI application across content discovery, optimization, and delivery

What We'd Like to See

Bonus points if you bring:

• Proficiency with enablement platforms such as Seismic or Highspot and CRM/reporting tools including Salesforce, Gong, or Clari
• Experience with content optimization methodologies, best practices, market standards, and data-driven storytelling to drive impact narratives
• Demonstrated ability to tailor platform and content experiences to effectively enable target audiences at different stages of the sales cycle
• Familiarity with agentic AI applications and intentional enablement use case expansion within a revenue context
• A track record of standardizing global enablement frameworks and driving alignment across senior leadership and distributed teams

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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About Hyland Life

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.