Overview

 

Associate Project Manager

Location: Colombia Work Type: Remote

About the Role

The Associate Project Manager is responsible for coordinating customer implementation projects from initiation through project closure, including project scheduling and coordination, budget control, non-conformity resolution, and risk management. This is an entry-level to early-career project management role focused on managing small to moderately complex customer implementations, operating under limited oversight and aligned with established project management methodologies.

Your Role Responsibilities? Here's What You'll Do.

• Utilize the Project Implementation Methodology and related tools to bring projects to successful completion within scope, on time, and within budget.
• Develop, maintain, and track project plans, including timelines, milestones, dependencies, deliverables, and action items.
• Manage timely and effective communication with key customer and internal stakeholders throughout the project lifecycle.
• Monitor project scope against contractual commitments and escalate potential out-of-scope requests appropriately.
• Identify, track, communicate, and escalate project risks, issues, dependencies, and customer decision delays in a timely and appropriate manner.
• Coordinate with cross-functional teams (e.g., Services, Sales, Support) to ensure alignment and successful customer outcomes.

Role Essentials

• Bachelor's degree, equivalent international qualification, or relevant professional experience
• Portuguese language proficiency at C1/C2 level (written and verbal) is required for this role
• Strong proficiency in English — written and verbal communication skills that reflect a professional demeanor
• Strong oral and written communication skills with a professional demeanor and the ability to interact with discretion and tact
• Proven facilitation and project management skills with strong organizational, multi-tasking, and time management abilities
• Proficiency with Microsoft Windows and Microsoft Office
• Ability to collaborate effectively with geographically distributed and cross-cultural teams, with regular overlap required for North American business hours
• Willingness to travel approximately 30% annually, with flexibility based on region and customer needs

What We'd Like to See

• Experience supporting customer-facing implementation or professional services projects
• Familiarity with project management methodologies (e.g., Agile, Waterfall, PMI)
• Self-motivated with the ability to work independently and complete projects in a timely and organized manner
• Ability to support customer engagements across global time zones
• Proficiency/fluency in English, both written and verbal

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.© Hyland. All rights reserved.

About Hyland Life

#HylandLifeSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.