IT Support Specialist

sensorfact· Operations
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📍 Barcelona OfficeFullTime

About this role

Ready to scale your career in a high-growth scale up where your results drive real world change?

We’re Sensorfact, Europe’s #1 smart monitoring platform for the industry, on a mission to make industry smarter, cleaner, and more efficient. Every day, our technology helps thousands of manufacturers cut energy waste, reduce costs, and lower carbon emissions through intelligent data insights and automation.

Today, we’ve joined forces with ABB, a global leader in electrification and automation. This partnership has propelled us onto the world stage, enabling us to expand rapidly and help more businesses optimize their energy efficiency, cut costs, and make a positive impact on the planet.

Apply today and help shape a smarter and more sustainable industry.

What You Will Do:

IT Support (~70%)

  • Provide first-line technical support through our ticketing system, email, or in person.

  • Troubleshoot and resolve hardware and software issues on laptops, desktops, and mobile devices.

  • Install, configure, and maintain software, operating systems, and applications..

  • Manage user accounts and permissions across systems and tools.

  • Maintain IT asset inventory, including device setup and decommissioning.

  • Support onboarding and offboarding by preparing IT accounts and hardware.

Sales Administration (~30%)

  • Process ad-hoc administrative requests (e.g., deal splits, updates, supplier forms).

  • Monitor and triage incoming CRM or administrative requests, assigning them as needed.

  • Review and adjust closed deals to ensure accuracy and completeness.

  • Act as a key liaison between Sales, Onboarding and Finance to streamline system processes.

What you bring:

  • 1–3 years of experience in IT support

  • Strong understanding of hardware, software, and networking fundamentals.

  • Detail-oriented, organized, and comfortable managing multiple priorities.

  • Excellent communication skills — approachable, patient, and collaborative.
    Comfortable working independently while being part of a cross-functional team.

  • Proficient in English for work purposes

Why you will love working here:

  • Grow your career as we scale with competitive performance based earnings

  • Health Insurance coverage via Alan Health

  • Public Transport Reimbursement of €25/month through Cobee

  • Dedicated pre-tax meal expense coverage up to €220/month through Cobee

  • Home Office Budget up to €500 via Workwize

  • Employee Referral Incentives up to €3,000 for a successful referral

  • 23 Vacation Days to rest and recharge

  • Remote Work Flexibility up to 2 months/year (with manager approval)

  • Structured Onboarding & Mentorship support

  • Social Events like Sensorfact Week, team dinners

  • Office Perks like unlimited coffee, snacks, and free Friday lunch

 

Visit our website and follow us on LinkedIn, Instagram, and Glassdoor to stay updated on our journey.

Frequently Asked Questions

Is the salary disclosed for the IT Support Specialist position at sensorfact?
The salary for this IT Support Specialist role at sensorfact is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Specialist position at sensorfact located?
This IT Support Specialist role at sensorfact is based in Barcelona Office. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Specialist role at sensorfact full-time or part-time?
This is listed as a FullTime position. It is posted as a IT Support Specialist role in the Operations department at sensorfact.
Which team or department does the IT Support Specialist at sensorfact belong to?
This IT Support Specialist position is part of the Operations department at sensorfact. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Specialist position at sensorfact?
Click the "Apply Now" button on this page. You will be redirected to sensorfact's official application portal hosted on ashby where you can submit your application directly.
When was the IT Support Specialist job at sensorfact posted?
This IT Support Specialist position at sensorfact was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Specialist
sensorfact
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You'll be redirected to sensorfact's official application page on Ashby ATS.