Site Reliability Engineer – Operations
international-realpagepms· Information Technology
About this role
Overview
The SRE Ops Engineer reports to the Sr. Director of Reliability Engineering and is responsible for ensuring product stability, operational excellence, and a strong customer experience across critical platforms, with a primary focus on Windows‑based environments. This role partners closely with Engineering, CloudOps, InfoSec, and QA to reduce incidents, improve system reliability, and drive operational rigor through automation, monitoring, and incident management.
Responsibilities
Primary Responsibilities
- Manage and support Windows‑based production environments, including IIS, Windows Services, Active Directory, and related infrastructure
- Build, maintain, and enhance monitoring, alerting, and observability frameworks using ELK or equivalent platforms
- Lead incident response, troubleshooting, and root cause analysis (RCA) for customer‑impacting issues
- Improve system reliability by reducing critical incidents and driving down Mean Time to Resolution (MTTR)
- Develop and maintain automation using scripting tools such as PowerShell, Python, or similar technologies
- Support high‑availability, high‑performance production systems and participate in on‑call rotations
- Collaborate with cross‑functional teams to ensure platform stability, security, and reliability
- Contribute to platform upgrades, patching, modernization initiatives, and operational best practices
- Create and maintain runbooks, operational standards, and documentation
Qualifications
Required Knowledge & Skills
- 5+ years of experience in Windows Server environments, including IIS and Windows Services
- 5+ years of experience with monitoring and observability tools (ELK stack or equivalent)
- Strong experience with incident management, troubleshooting, and root cause analysis
- Hands‑on experience with automation and scripting (PowerShell, Python, etc.)
- Working knowledge of Linux systems for basic administration and troubleshooting
- Strong understanding of system performance, scalability, and operational best practices
- Experience supporting production systems with high availability requirements
- Familiarity with cloud platforms (AWS, GCP, Azure) is a plus
- Exposure to CI/CD tools and DevOps practices
- Strong communication, collaboration, and ownership mindset
- Ability to operate effectively in a fast‑paced, production‑focused environment
Frequently Asked Questions
Is the salary disclosed for the Site Reliability Engineer – Operations position at international-realpagepms?
The salary for this Site Reliability Engineer – Operations role at international-realpagepms is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Site Reliability Engineer – Operations position at international-realpagepms located?
This Site Reliability Engineer – Operations role at international-realpagepms is based in Manila, Pasig, PH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Site Reliability Engineer – Operations role at international-realpagepms full-time or part-time?
This is listed as a OTHER position. It is posted as a Site Reliability Engineer – Operations role in the Information Technology department at international-realpagepms.
Which team or department does the Site Reliability Engineer – Operations at international-realpagepms belong to?
This Site Reliability Engineer – Operations position is part of the Information Technology department at international-realpagepms. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Site Reliability Engineer – Operations position at international-realpagepms?
Click the "Apply Now" button on this page. You will be redirected to international-realpagepms's official application portal hosted on icims where you can submit your application directly.
When was the Site Reliability Engineer – Operations job at international-realpagepms posted?
This Site Reliability Engineer – Operations position at international-realpagepms was posted on Apr 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Site Reliability Engineer – Operations
international-realpagepms
You'll be redirected to international-realpagepms's official application page on icims.