Vendor Service Rep
international-realpagepms· Operations
About this role
Overview
The Vendor Service Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
Responsibilities
- Respond promptly to customer inquiries by phone and email
- Place outbound calls to customers to obtain additional information
- Work to resolve any customer concerns and answer any questions
- Research customer inquiries using available resources
- Process payments and enrollment requests
- Call vendors that are not enrolled and begin enrollment process
- Direct escalation issues to the designated resource
- Maintain accurate records of customer correspondence and transactions in the system
- Work closely with other departments to meet customers' objectives
- Provide timely follow-up on all customer inquiries
- Assist with additional special projects as needed
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience
- Proficient skills in MS Word, Excel and Outlook required
- Strong typing skills required; ability to type at least 35 wpm
- Strong written and verbal communication skills
- Excellent organizational skills
- Ability to meet deadlines and manage multiple priorities simultaneously
- Excellent verbal and written communication skills (English)
- Multifamily industry experience strongly preferred
- Ability to speak Spanish is a plus
Frequently Asked Questions
Is the salary disclosed for the Vendor Service Rep position at international-realpagepms?
The salary for this Vendor Service Rep role at international-realpagepms is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Vendor Service Rep position at international-realpagepms located?
This Vendor Service Rep role at international-realpagepms is based in Cebu City, PH, Manila, Pasig, PH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Vendor Service Rep role at international-realpagepms full-time or part-time?
This is listed as a OTHER position. It is posted as a Vendor Service Rep role in the Operations department at international-realpagepms.
Which team or department does the Vendor Service Rep at international-realpagepms belong to?
This Vendor Service Rep position is part of the Operations department at international-realpagepms. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Vendor Service Rep position at international-realpagepms?
Click the "Apply Now" button on this page. You will be redirected to international-realpagepms's official application portal hosted on icims where you can submit your application directly.
When was the Vendor Service Rep job at international-realpagepms posted?
This Vendor Service Rep position at international-realpagepms was posted on Jul 8, 2025. Apply as soon as possible — early applications are often reviewed first.
Vendor Service Rep
international-realpagepms
You'll be redirected to international-realpagepms's official application page on icims.