Corporate Entertainment and Leisure Specialist

Overview

Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. Click here for more information about Global Travel Collection.

Responsibilities

JOB OVERVIEW:

The individual in this role will provide best-in-class travel consulting services for individual corporate entertainment clients and leisure clients. This role supports an established Principal Advisor who has a high-volume, fast-paced business.

Successful candidates must have expertise in Sabre, offer exceptional client service, and be able to manage complex, high-touch itineraries.  

WORK SCHEDULE: 

• Work schedule: Monday through Friday with four (4) possible schedules o 9 AM to 5:45 PM EST o 9:30 AM to 6:15 PM EST o 10 AM to 6:45 PM EST o 10:30 AM to 7:15 PM EST 

RESPONSIBILITIES:

• Email, download, and compile hotel information, proposals, offers, and client records.
• Prepare commission reports, memos, rooming lists, contracts, riders, spreadsheets and other documents as needed.
• Research and execute client luxury leisure bookings, including hotel and villas, yachts, cruises, dining arrangements, trip proposals, and full-service concierge.
• Suggest and research travel destination options, fares, routing, hotels, customs, and logistical details to meet specific client needs.
• Book and manage domestic and international air, hotel, car rental, and ground transportation using Sabre GDS.
• Maintain ownership of each client record until departure to ensure all details are completed to the client’s satisfaction.
• Be aware of all airline rules and regulations and accurately apply this knowledge to all travel arrangements.
• Issue, exchange, void, and refund tickets and MCOs as needed.
• Create accurate invoices using Sabre and Agent Portal systems.
• Build strong relationships and act as a trusted travel advisor for both new and long-term clients.
• Promote preferred vendors, insurance offerings, and value-added services.
• Independently review client reservations for accuracy and quality.
• Research and propose solutions to any travel-related problem clients may experience.
• Maintain and update client profiles and preferences in CRM database.
• Manage deposits, final payments, and required travel documents.
• Perform additional duties/projects upon request.

Qualifications

QUALIFICATIONS:

• High School Diploma/ GED required; Bachelor’s degree preferred.
• Minimum three (3) years of travel experience in the luxury leisure and corporate sector of the hospitality industry.
• Minimum of three (3) years of SABRE experience.
• Willing to learn AXUS digital itinerary platform.
• Ability to function in a fast-paced environment with minimum supervision.
• Experience with high-end and high-demand travelers.
• Must exhibit a professional manner.
• Strong verbal and written communication skills with high attention to detail.
• Is knowledgeable about world events and weather that might affect travel plans.

PAY AND BENEFITS

Our benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses.

The salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working.  Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay. 

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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