Patient Business Services Support

Overview

You’re the kind of person who goes the extra mile to help others. Whether it’s handling clerical tasks, distributing and reviewing reports, or supporting your coworkers, you truly embody Legacy’s mission to make life better for our community.

If this sounds like you, we invite you to consider joining us as a Patient Business Services Support team member This postion works and is located onsite.

Responsibilities

Performs routine clerical pre-billing functions which support entire Patient Business Services process:

• Sorts and distributes mail, records, files and supplies to staff members.
• Runs various departmental reports as assigned to complete daily tasks.
• Reviews claim Runs and distributes claim forms.
• Updates and maintains unit records, logs, files and reports.
• Sorts, inspects, and completes forms according to established procedures.
• Scans all correspondence documents in Onbase and attach in Epic to appropriate accounts
• Monitor stock levels and notify if need ordered.
• Pull medical record information from electronic databases for claim submission.
• Perform back-up duties to PBS as needed.
• Maintain updates to departmental procedures.
• Review status of daily electronic claims transactions.
• Process Liens and Lien satisfactions, collaborating with PBS notary and leadership approvals
• Works emails from outsource vendors performing actions as needed
• Works with clinics to obtain sterilization consent forms
• Uploads records into Crimevictims portal
• Work mail returns, certified
• Utilize Rightfax as needed
• May handle inventory and stocking of equipment and supplies.

Qualifications

Education: 

• High school graduate or equivalent.

Experience: 

• Six months previous clerical support experience preferred.

Skills: 

• Net Typing of 40 wpm, 10-key and PC based computer skills.
• Understand the billing claim forms – UB04 and CMS1500
• Knowledge of medical terminology.
• Ability to utilize and manage payor portals and online tools.
• Works efficiently with minimal supervision, exercising independent judgment within stated guidelines.
• Demonstrated effective interpersonal skills which promote cooperation and teamwork.
• Ability to withstand varying job pressures and organize/prioritize related job tasks.
• Excellent public relations skills and demonstrated ability to communicate in calm, businesslike manner.

Pay Range

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you