Director of Accounts Receivable

Overview

Are you a seasoned professional with a passion for leading and optimizing accounts receivable operations? Kelley Kronenberg, a dynamic and innovative law firm, is seeking a Director of Accounts Receivable to oversee and drive the efficiency of our collections process. This is a high-impact role for an experienced leader ready to manage a team, implement strategic initiatives, and ensure the financial health of our organization.

What You’ll Do:

As the Director of Accounts Receivable, you will:

• Lead, mentor, and develop the collections team to achieve individual and departmental goals.
• Oversee all accounts receivable functions, ensuring timely and accurate processing of payments and maintaining an AR aging of less than 90 days.
• Build strong client relationships to resolve disputes, facilitate payments, and deliver outstanding customer service to internal and external stakeholders.
• Conduct regular meetings with business unit leaders and attorneys to align on collections strategies and ensure effective resolution of outstanding accounts.
• Manage and monitor client billing portals, reporting, and data management to optimize collection processes.
• Provide daily, weekly, and monthly AR reports to senior management, analyzing trends and recommending improvements.
• Collaborate with billing, treasury, and AP teams to streamline processes, resolve discrepancies, and maintain accurate financial records.
• Handle special projects and provide leadership on process improvements to enhance overall efficiency.

What We’re Looking For:

• Education & Experience: Bachelor’s degree in Accounting, Business Administration, or equivalent work experience required. A minimum of 7-10 years in accounting, with 4+ years in a managerial or supervisory capacity.
• Skills & Competencies:
  • Expertise in ERP systems (Aderant preferred) and advanced proficiency in MS Office Suite.
  • Strong organizational skills with the ability to handle full-cycle AR in a fast-paced, multi-location environment.
  • Excellent problem-solving, communication, and presentation skills.
  • Proven success in managing client relationships and resolving complex billing and payment issues.
  • Experience with client billing portals and customizing data reporting is a plus.

Why Kelley Kronenberg?We’re not just a law firm—we’re a place where careers grow. At Kelley Kronenberg, you’ll find a collaborative and inclusive environment where your contributions are valued. Alongside a competitive salary, we offer:

• Comprehensive benefits including company-paid PPO health insurance, dental, and vision options.
• Generous PTO, floating holidays, and a mental health day.
• 401(k) retirement plan with employer match.
• Opportunities for professional development and career advancement.
• A diverse and supportive workplace culture that celebrates innovation and hard work.

Location Details:This role is based at our Fort Lauderdale headquarters. Please note that this is a fully on-site position to ensure seamless collaboration with our team.

Ready to Lead?Join Kelley Kronenberg and play a pivotal role in shaping the future of our accounts receivable operations. Apply today and become part of a firm that values your expertise and dedication.

All inquiries will be kept confidential. Kelley Kronenberg is an equal opportunity employer and welcomes candidates from all backgrounds.

Please note: Kelley Kronenberg is not accepting resumes or referrals from search firms for this position.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Daily, weekly, and monthly reporting to direct supervisor.
- High volume phone calls to assigned delinquent customers.
- Manage clients disputes as they pertain to payment of outstanding balances that are due.
- Provide excellent & considerate customer service to clients and adjusters.
- Internal and External client & co-worker interface.
- Meet defined department goals and activity metrics.
- Ensures proper maintenance, filing, and storage of records.
- Conducts collection meetings with individual attorneys.
- Process insurance carries audits and maintain current spreadsheet on a monthly basis.
- Process pre-audits in carrier websites consistently.
- Process notification letters.
- Apply write-offs where applicable.
- Work and research payments shortages.
- Collection of vendor invoices.
- Providing customer service regarding collection issues.
- Responsible for monitoring and maintaining assigned accounts - client calls.
- Maintain and up-date client logs – consistently.
- Responsible to reviewing/collecting all accounts after trust funds have been depleted.
- Accountable for reducing delinquency for all accounts.
- Establish and maintain effective and cooperative working relationships with adjusters.
- Navigate all required websites to ensure KK invoices are current.
- Comply with all requests for documents necessary to obtain payment (IE- W-9).
- Correspond with billing when invoices are not on client’s websites to determine why.
- Research all available avenues to follow-up on delinquent accounts.
- Research and approve client refunds.
- Must be prepared to run A/R reports, reprint invoices, client ledgers as required and/or requested.
- Interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job.
- Trains and oversees employees.
- Assists with performance evaluations.
- Oversees Treasury functions with payment applications.
- Ensures timely posting of client payments to ledgers.
- Special Projects or duties assigned by CAO/Controller.