Inside Sales Representative (ISR)

Lattice Overview

There is energy here…energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality. Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you’re looking for.

Responsibilities & Skills

The Opportunity

The Inside Sales Representative (ISR) will have accountability for interfacing with marketing, operations, finance, sales, and executive management to support all manner of field sales activities.  This role will facilitate and maintain successful relationships with internal and external customers which will be measured by increased revenue performance, their reference ability and customer satisfaction levels.

The effective ISR will…  S/he will have the capacity to...

Position Responsibilities

• Interface with field sales across a wide geography, supporting their efforts to coordinate with customers, partners, and factory personnel
• Manage CRM opportunities including entry, maintenance, and periodic clean up
• Coordinate with customer service various customer requests for product order and shipment information
• Coordinate with quote team to track and deliver quote information as necessary
• Manage leads
• Manage various forecasting processes and ensure collation of data as required
• Manage splits where design and production are in different geographies to ensure fair attribution of credit for design in and production volume maintenance
• Coordinate NDA, HDMI licensing, contracts, and price negotiation tasks and information
• Proven track record to meet/exceed business goals and objectives
• Demonstrated experience coordinating successful outcomes with cross-functional teams, including contract management, product management, marketing and finance.
• Preference given for candidates with formal contract and negotiations training and/or experience.

Key Selection Criteria

• BA , BS, or Master’s degree in a technical field or MBA (or equivalent)
• 5-7 years of direct experience preferred
• Experience in Sales, Sales Administration, or Customer Service
• Proficient user of Microsoft Excel, PowerPoint, and Word
• Familiarity with Data Warehouse tools a plus
• Microsoft Access knowledge a plus
• Assertive, analytical and results-oriented with strong business acumen
• Ability to build working relationships with and communicate with a diverse group of people
• Self-motivated and self-directed with a positive attitude
• Ability to manage multiple simultaneous projects in a demanding environment, making appropriate decisions with ability to prioritize responsibilities
• Detailed and tactically focused yet able to influence strategic processes
• Outstanding written and verbal communications skills 

Personal Profile | Cultural Fit

• A team player that fosters a low-bureaucracy, high-accountability environment.
• A respectful colleague; a good listener that offers respectful debate and challenge.
• Apolitical with a deep sense of personal and team accountability. 
• Challenger sales acumen; value selling competency.
• Self-starter personality with ability to set priorities and drive focus on high-impact.
• Ability to lead, motivate and influence in a matrix environment.
• Prior success working in remote/WFH.
• Persistent, winning mentality.
• Good intuition and sensing – both of internal and external stakeholder requirements.
• Ability to develop conviction pitching the vision of the company and the unique value proposition of Lattice.
• Transparent and collaborative working style.
• Self-starter that values and demonstrates accountability in all aspects of the role.