Director, Engagement Management

judge· Sales
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📍 Westerville, OH, USFULL TIME

About this role

Overview

Overview

 

The Engagement Manager is the primary liaison between The Judge Group and our mid‑market client, responsible for overseeing multiple managed service projects while remaining hands‑on in day‑to‑day delivery. This full‑time Judge Group employee will spend the majority of their time onsite with the client, partnering closely with leadership on both sides to ensure alignment, transparency, and high‑quality execution. The role blends strategic engagement management, technical and Agile delivery leadership, and project oversight, with a strong preference for candidates who bring a consulting mindset.

Responsibilities

Key Responsibilities

 

Client & Stakeholder Engagement

  • Serve as the central point of contact between Judge Group and client leadership.
  • Translate client goals into actionable delivery plans across multiple project streams.
  • Present updates, metrics, risks, and recommendations to executive stakeholders.
  • Build trust, ensure transparency, and maintain strong communication channels.

 

Talent Lifecycle

  • Perform consultant screening & interviewing
  • Handle consultant onboarding & orientation
  • Mitigate client‑specific training coordination
  • Perform consultant offboarding & knowledge transfer
  • Resource planning & forecasting

 

Consultant Performance

  • Ongoing consultant performance tracking
  • Perform development coaching & upskilling
  • Escalation management
  • Stakeholder communication

 

Project Performance

  • Project delivery oversight across multiple concurrent initiatives
  • Deliverable quality & timeliness management
  • PM effectiveness measurement and coaching
  • Project‑level metrics, reporting, and visibility
  • Risk & issue escalation and resolution

Qualifications

Qualifications:•  Bachelor's or Master's degree in Computer Science, Engineering, or related field.•  Certified SAFe Agilist (SA) or equivalent certification preferred.•  Proven experience managing distributed teams in a global environment.•  Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe).•  Excellent leadership, communication, presentation, and interpersonal skills.•  Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.•  Experience with continuous integration/delivery (CI/CD) pipelines and automation tools is a plus.

Frequently Asked Questions

Is the salary disclosed for the Director, Engagement Management position at judge?
The salary for this Director, Engagement Management role at judge is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director, Engagement Management position at judge located?
This Director, Engagement Management role at judge is based in Westerville, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director, Engagement Management role at judge full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Director, Engagement Management role in the Sales department at judge.
Which team or department does the Director, Engagement Management at judge belong to?
This Director, Engagement Management position is part of the Sales department at judge. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Engagement Management position at judge?
Click the "Apply Now" button on this page. You will be redirected to judge's official application portal hosted on icims where you can submit your application directly.
When was the Director, Engagement Management job at judge posted?
This Director, Engagement Management position at judge was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Director, Engagement Management
judge
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