Medical Scheduler II - Central Scheduling
ketteringhealth· 934093 - CENTRAL SCHEDULING
About this role
Job Details
Central Scheduling | Miamisburg | Full-time | First Shift
Responsibilities & Requirements
Knowledge and Skills Required
- Demonstrates through behavior Kettering Health’s mission, vision, and service standards as outline in the organization’s training.
- Attention to detail and ability to take initiative and resolve inquiries and issues.
- Ability to listen and document notes simultaneously.
- Maintains high energy and positive attitude.
- Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to a variety of customers including consumers, clinic staff, physicians, colleagues and leaders.
- Ability to remain calm under pressure and understand the needs of the customer.
- Ability to read, analyze, and interpret verbal and written instructions.
- Displays a desire to continuously learn, improve service delivery, and work in a team environment.
- Demonstrates regular, consistent and punctual attendance.
- Adhere to all established workflows, scripting, and department greetings.
- Achieves individual key department performance objectives such as quality assurance and productivity.
Qualification and Experience
- High School Diploma or equivalent
- Must have the ability to perform as a collaborative team member.
- Ability to function in a fast-paced call center environment. While maintaining a respectful, caring, and professional manner.
- Ability to follow directions, accept orders and perform repetitive task.
- Demonstrate competency in working with a team and ability to effectively communicate with all levels.
Overview
Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.
Frequently Asked Questions
Is the salary disclosed for the Medical Scheduler II - Central Scheduling position at ketteringhealth?
The salary for this Medical Scheduler II - Central Scheduling role at ketteringhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Medical Scheduler II - Central Scheduling position at ketteringhealth located?
This Medical Scheduler II - Central Scheduling role at ketteringhealth is based in Miamisburg, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Medical Scheduler II - Central Scheduling role at ketteringhealth full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Medical Scheduler II - Central Scheduling role in the 934093 - CENTRAL SCHEDULING department at ketteringhealth.
Which team or department does the Medical Scheduler II - Central Scheduling at ketteringhealth belong to?
This Medical Scheduler II - Central Scheduling position is part of the 934093 - CENTRAL SCHEDULING department at ketteringhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Medical Scheduler II - Central Scheduling position at ketteringhealth?
Click the "Apply Now" button on this page. You will be redirected to ketteringhealth's official application portal hosted on icims where you can submit your application directly.
When was the Medical Scheduler II - Central Scheduling job at ketteringhealth posted?
This Medical Scheduler II - Central Scheduling position at ketteringhealth was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Medical Scheduler II - Central Scheduling
ketteringhealth
You'll be redirected to ketteringhealth's official application page on icims.