Patient Registration I - Patient Access

ketteringhealth· 932017 - PATIENT ACCESS
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📍 Middletown, OH, USFULL TIME

About this role

Job Details

Patient Access | Middletown | Full-time | Third Shift

Responsibilities & Requirements

Patient Registration I position’s major duties include, but are not limited to the following:

  • Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
  • Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
  • Ensuring that payer sources and payment arrangements and options have been discussed
  • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
  • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
  • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents

Qualifications

  • Excellent written and oral communication skills
  • Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
  • Demonstrated competency in working in teams and ability to effectively communicate with all levels
  • Ability to learn site specific patient processing software.
  • Computer literate and very strong with Microsoft Office Suite.
  • Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner 
  • Flexible schedule to fit staffing needs

Education

  • High school diploma required
  • One or more years of medical office or customer service experience required

Preferred Qualifications

  • Previous registration or scheduling experience strongly preferred

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

Frequently Asked Questions

Is the salary disclosed for the Patient Registration I - Patient Access position at ketteringhealth?
The salary for this Patient Registration I - Patient Access role at ketteringhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Registration I - Patient Access position at ketteringhealth located?
This Patient Registration I - Patient Access role at ketteringhealth is based in Middletown, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Registration I - Patient Access role at ketteringhealth full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Registration I - Patient Access role in the 932017 - PATIENT ACCESS department at ketteringhealth.
Which team or department does the Patient Registration I - Patient Access at ketteringhealth belong to?
This Patient Registration I - Patient Access position is part of the 932017 - PATIENT ACCESS department at ketteringhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Registration I - Patient Access position at ketteringhealth?
Click the "Apply Now" button on this page. You will be redirected to ketteringhealth's official application portal hosted on icims where you can submit your application directly.
When was the Patient Registration I - Patient Access job at ketteringhealth posted?
This Patient Registration I - Patient Access position at ketteringhealth was posted on Jun 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Registration I - Patient Access
ketteringhealth
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You'll be redirected to ketteringhealth's official application page on icims.