DevOps GIS Engineering Manager

What's the role?

We are hiring a DevOps Engineering Manager to build and lead a high-performing team responsible for delivering and operating our ArcGIS Enterprise platform on a slightly customized AWS EKS/Kubernetes environment.

This is a people-first leadership role with strong technical accountability. You will hire, coach, and develop GIS DevOps engineers while setting technical direction across reliability, scalability, security, performance, and cost. You will work closely with Cloud Platform, Security, Data/Analytics, and application teams to ensure the GIS platform is operated with strong engineering discipline and modern DevOps practices.

Key Responsibilities

People & Team Leadership

• Build and grow a GIS DevOps engineering team in Poland, including hiring, onboarding, coaching, performance management, and career development
• Define the team operating model, priorities, expectations, and sustainable on-call practices
• Create a culture of ownership, reliability, automation, and continuous improvement
• Mentor senior engineers and develop future technical leaders across GIS, cloud, Kubernetes, and DevOps

Platform Strategy & Governance

• Own the technical direction and roadmap for the ArcGIS Enterprise platform on AWS EKS
• Drive platform maturity across SLOs/SLAs, incident management, change management, release governance, and operational standards
• Establish quality gates for reliability, security, observability, and cost efficiency
• Partner with Cloud Platform and Infrastructure teams on Kubernetes and cloud architecture decisions affecting GIS workloads

ArcGIS Enterprise Platform Leadership

• Oversee the design, installation, configuration, upgrades, and lifecycle management of ArcGIS Enterprise components, including Portal, ArcGIS Server, Data Store, and Web Adaptors
• Ensure the platform meets enterprise standards for availability, scalability, security, performance, and disaster recovery
• Define standards for authentication, authorization, certificate management, and licensing
• Act as an escalation point for high-severity or systemic issues, supporting root-cause analysis and durable fixes

DevOps, Kubernetes & Automation

• Ensure Infrastructure as Code and automation standards are in place for repeatable, auditable environments and upgrades, for example Terraform and Helm
• Drive CI/CD practices for platform changes, upgrades, configuration management, and controlled rollouts
• Shape operational tooling across monitoring, logging, alerting, dashboards, runbooks, and incident response
• Reduce operational toil through automation and process improvement

Advanced GIS Platform Engineering

While you may not perform all tasks personally, you are expected to ensure the team is capable and accountable for:

• ArcGIS Enterprise log analysis and service performance tuning, including instance configuration, pooling, and timeout tuning
• GIS-specific observability, including latency, queue depth, saturation, and throughput metrics, for example ArcGIS Monitor
• Storage and data architecture across AWS services such as EBS, EFS, S3, FSx, and RDS, including patterns for raster data, FGDB, and EGDB
• I/O and throughput optimization for large-scale geospatial workloads
• Load testing, capacity planning, concurrency modeling, and scaling strategies
• Disaster recovery design and validation, including Portal, Data Store, and cross-region recovery
• Identity integration using SAML/OIDC with appropriate role and group mapping
• Cost optimization through autoscaling, storage tiering, and infrastructure efficiency
• GIS-aware CI/CD, or GISOps, including service deployment, schema evolution, data migrations, and safe rollout or rollback mechanisms

Who are you?

• Proven people-management experience, including hiring, onboarding, performance feedback, coaching, and career development of engineers
• Strong technical background operating production-grade platforms with high availability and reliability requirements
• Strong experience with AWS and familiarity with Kubernetes/EKS operational concepts
• Experience implementing and enforcing Infrastructure as Code and automation practices
• Solid understanding of Linux, networking, and cloud security fundamentals
• Excellent communication skills and the ability to lead across organizational boundaries

Nice to Have

• Hands-on understanding of ArcGIS Enterprise operations in enterprise environments
• Experience leading platform or reliability teams in enterprise environments
• Track record of scaling GIS or data platforms across regions or business units
• Experience defining platform standards, SLOs, and maturity models
• Experience mentoring senior engineers or developing technical leaders
• Familiarity with governance, security, and compliance concerns for enterprise GIS

What We Offer

• A rare opportunity to build and evolve a modern GIS DevOps platform at enterprise scale
• High ownership and influence over architecture, tooling, operational standards, and team culture.
• Collaboration with experienced cloud, data, analytics, and platform engineering teams.
• Competitive compensation and benefits aligned with the Polish technology market.
• An engineering culture focused on autonomy, trust, and operational excellence.
• Flexible working hours & a flexible approach to office vs. remote work
• Medical coverage for you and your family
• Yearly variable bonus

Life at HERE in Poland comes with a competitive total rewards package designed to support your health, wellbeing, and performance. This includes a base salary, a Short-Term Incentive (STI) bonus (percentage based on role), a creative tax advantage for eligible positions, private medical care (including dental), life insurance, a meal allowance, vision reimbursement, a remote work allowance (if applicable), access to MyBenefit and Multisport programs, and various wellbeing initiatives. Paid time off, sick leave, and parental leave are provided in accordance with the Polish Labor Code.

Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

Change is HERE. Apply Now.

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As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.