Information Technology Intern

Overview

Kimley-Horn is looking for an Information Technology (IT) Intern in our Jacksonville, Florida (FL) office. This is an in office role. The role will be full-time during the summer and will move to part-time during the school year requiring 20-25 hours weekly. 

Responsibilities

• Daily IT support of our office while shadowing IT Analysts
• Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm
• IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others
• Prioritize, troubleshoot/resolve problems and follow-through with internal clients

Qualifications

• In the process of receiving Bachelors Degree in Information Systems or related fields 
• Previous experience in customer service
• Understand Windows 10 and be able to configure and troubleshoot PC level problems
• Knowledge of Windows Server 2016 Install and support enterprise applications
• Ability to install new printers/copiers/plotters and other office equipment
• Excellent communication, written, and customer service skills
• High aptitude and willingness to learn new technologies
• Efficiently working to solve problems and explain solutions

Preferred Qualifications:

• Experience with CAD/Engineering applications MCP or A+ or Network+ or Cisco CCNA Certification is a plus
• Mobile device configuration and use (iPads, Smartphones)
• Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking fundamentals

Why Kimley-Horn?

At Kimley-Horn, we do things differently. People, clients and employees, are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years!

Responsibilities

- Daily IT support of our office while shadowing IT Analysts
- Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm
- IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others
- Prioritize, troubleshoot/resolve problems and follow-through with internal clients