Strategic Operations Analyst

Overview

Opportunity: Strategic Operations Analyst

HHM Hotels is a leading hospitality management and investment firm with a portfolio of over 200 hotels and resorts across the United States. We are seeking a Strategic Operations Analyst to join our corporate team. This role supports portfolio performance by providing data-driven insights, enhancing reporting capabilities, and partnering with operations leadership to drive results across the portfolio.

Your Growth Path

Senior Analyst  - Manager - Director

Your Focus

• Performance Analysis: Analyze property-level performance to identify trends, gaps, and opportunities to improve operational and financial outcomes.
• Reporting & Analytics: Build and maintain dashboards and reporting tools (Power BI, Excel) to support visibility into portfolio performance.
• Process Improvement: Support the automation and standardization of reporting to improve accuracy, efficiency, and timeliness.
• Cross-Functional Partnership: Work closely with Revenue Management, Sales, and Accounting to support reporting, modeling, and performance tracking.
• Financial Analysis: Review hotel financials to understand key drivers and support performance improvement initiatives.
• Presentation Development: Prepare clear, data-driven materials for internal leadership and ownership groups.

Your Background & Skills

• Education: Bachelor’s degree in Business, Finance, Hospitality, or a related field preferred.
• Technical Skills: Strong proficiency in Excel and PowerPoint; experience with Power BI preferred.
• Analytical Ability: Strong attention to detail with the ability to interpret data and identify actionable insights.
• Communication: Ability to communicate clearly and effectively with internal stakeholders, including senior leadership.
• Organization: Ability to manage multiple priorities in a fast-paced environment.
• Industry Knowledge: Foundational understanding of hotel operations or hospitality business models preferred.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Employee Assistance and Wellness Program

Work Environment and Context 

• Requires sitting for extended periods, use of hands and fingers to operate computers and keyboards.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.