Sr Software Quality Assurance Analyst

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

India Hybrid: Noida

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida/Bengaluru (1 to 2 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.

JOB DISCRIPTION

TIDS Sr Software Quality Assurance Analyst

DB Implementation

Canada or US Defined Benefit Domain is mandatory

India

Full Time

Summary

As a Software Quality Assurance Sr Analyst you will be a part of the QA team using your technical knowledge to understand requirements and working with Design team focused on testing, troubleshooting, and improving applications for our clients. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on the client experience.

Responsibilities

• Communicate with Leads, Business Analysts, Solution Developers to have a clear understanding of the testing scope

• Analyze technical documents & Data flow Diagrams to identify high-level test scenarios

• Apply structured testing techniques to develop positive and negative test cases

• Ensure 100% test coverage while developing test cases

• Build manual test scripts by identifying expected results and corresponding test data for execution

• Maintain the test suite up to date based on newly added or change in existing functionalities

• Inform QA Leads about resources (e.g. data, environment, etc.) required for test execution

• Prioritize test execution based on priority assigned to test cases

• Execute manual test scripts, capture actual results and report defects

• Follow-up on resolution of defects within the established timeframe and perform retest as required

• Work closely and report testing progress to QA Leads

• Raise the flag when foreseeing major risks in terms of deadline or on the quality of product being delivered

• Carry out all QA related tasks as per the defined standards and procedures

• Meet deadlines by properly managing and prioritizing assigned tasks

Succeeding as a Software Quality Assurance Sr Analyst, will require the following core qualifications and skills

• Relevant experience in a similar role for 4 - 6 years.

• Good Understanding in creation of Test Plans & designing Test Scenario’s.

• Good Understanding of STLC, Testing / UAT Testing/ Smoke Testing

• Basic Knowledge of Automation Testing.

• Basic knowledge of SQL programming

• Strong Understanding of Canada or US Defined Benefit Domain

• Good Analytical & Logical Skills

• Participate in test strategy and test plan definition

• Assess impact of changes and identify corresponding test cases for regression testing

• Propose solutions or workarounds to counteract problems encountered

• Support and peer-review tasks of other QA resources