Overnight Operations Supervisor - Marriott
kahlerhospitalitygroup· Front Office
About this role
Overview
Supervise overnight Front Desk to maintain established operational standards and maximize guest service and profit for the hotel. Assist in working with & training new overnight employees. Make sure the overnight is staffed properly at each hotel.
Responsibilities
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Help make find and maintain staffing levels at all properties
- Train, cross-train, and re-train (when necessary) overnight desk/auditors.
- Help Motivate and Empower all overnight staff
- Cover shifts when needed
- Make schedules for the security team
- Make any corrections and adjustments that need to be done prior to the desk day
- Maintain that all files and resets on the systems are updated for the next day’s operations—and the dates are changed
- Make sure audit reports are getting run and distributed to the correct people,
- Assist Security with any guest issues or disturbances that may arise
- Ensure all security functions are being done ~~ doors locked, express check outs, hallway checks, noise complaints
- Any other duties the Front Office Manager or Finance assigns
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWDLEGE REQUIRED
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
- Ability to communicate in English.
- Ability to achieve positive guest relations and maximize guest satisfaction.
- Ability to guide, coach & hold staff accountable in a positive manner
- Ability to enforce all company rules and SOPs.
- Strong computer skills & have a core business sense
Qualifications
EDUCATION AND EXPERIENCE REQUIRED:
- High School education or equivalent experience preferred
- Hotel Experience/Customer service
- Supervisor experience preferred
- Security experience recommended
- Valid Driver's License required
Compensation Range:
The compensation for this position is $18.00/hour based on qualifications and experience.
What we offer:
- Competitive starting wages
- Health, Dental, Vision and other benefits available after 60 days
- DailyPay
- 401k
- Paid Training
- Paid PTO
- Referral program
- Discounts at all Kinseth Hotel Corporation hotels and restaurants
Frequently Asked Questions
Is the salary disclosed for the Overnight Operations Supervisor - Marriott position at kahlerhospitalitygroup?
The salary for this Overnight Operations Supervisor - Marriott role at kahlerhospitalitygroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Overnight Operations Supervisor - Marriott position at kahlerhospitalitygroup located?
This Overnight Operations Supervisor - Marriott role at kahlerhospitalitygroup is based in Rochester, MN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Overnight Operations Supervisor - Marriott role at kahlerhospitalitygroup full-time or part-time?
This is listed as a PART TIME position. It is posted as a Overnight Operations Supervisor - Marriott role in the Front Office department at kahlerhospitalitygroup.
Which team or department does the Overnight Operations Supervisor - Marriott at kahlerhospitalitygroup belong to?
This Overnight Operations Supervisor - Marriott position is part of the Front Office department at kahlerhospitalitygroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Overnight Operations Supervisor - Marriott position at kahlerhospitalitygroup?
Click the "Apply Now" button on this page. You will be redirected to kahlerhospitalitygroup's official application portal hosted on icims where you can submit your application directly.
When was the Overnight Operations Supervisor - Marriott job at kahlerhospitalitygroup posted?
This Overnight Operations Supervisor - Marriott position at kahlerhospitalitygroup was posted on Jun 11, 2024. Apply as soon as possible — early applications are often reviewed first.
Overnight Operations Supervisor - Marriott
kahlerhospitalitygroup
You'll be redirected to kahlerhospitalitygroup's official application page on icims.