Account Executive

pylon-labs· GTM
Apply Now ↗
📍 New York📍 San FranciscoFullTime💰 USD 250K–300K/yr

About this role

Pylon is a Series B, AI-native B2B company building the next generation of customer support.

Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.

This is a massive market with incumbents that weren’t designed for AI-first workflows.

Company

  • Series B, $51M raised

  • Backed by a16z, BCV, General Catalyst, Y Combinator

  • 90 employees

  • Sales team: 11 AEs, 6 SDRs

  • Offices in San Francisco and New York City

The Role

  • Own full-cycle sales for inbound and outbound opportunities

  • Source a portion of your own pipeline via outbound

  • Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time

  • Run discovery, demos, trials (1–2 weeks), and close

Requirements

  • 2+ years of SaaS sales experience

  • Experience selling $10k–$100k ARR deals

  • Comfortable with outbound prospecting

  • Able to sell differentiated, technical products

  • Based in SF or NYC and willing to work in-person

Nice to Haves

  • Sold into competitive markets

  • Experience selling to Support, Success, or Post-Sales teams

  • Familiarity with AI-driven products

Sales Stack

  • Salesforce

  • Scratchpad

  • Salesbricks

Benefits

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 401(k) retirement plan

🚆 Commuter benefits

🌱 Parental leave

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

🍽 Lunch, dinner, and snacks at the office

🏋️ Fitness stipend

Frequently Asked Questions

What is the salary for the Account Executive role at pylon-labs?
The listed salary for this Account Executive position at pylon-labs is USD 250K–300K/yr. This is an FullTime role.
Where is the Account Executive position at pylon-labs located?
This Account Executive role at pylon-labs is based in New York, San Francisco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Executive role at pylon-labs full-time or part-time?
This is listed as a FullTime position. It is posted as a Account Executive role in the GTM department at pylon-labs.
Which team or department does the Account Executive at pylon-labs belong to?
This Account Executive position is part of the GTM department at pylon-labs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Executive position at pylon-labs?
Click the "Apply Now" button on this page. You will be redirected to pylon-labs's official application portal hosted on ashby where you can submit your application directly.
When was the Account Executive job at pylon-labs posted?
This Account Executive position at pylon-labs was posted on May 7, 2025. Apply as soon as possible — early applications are often reviewed first.
Account Executive
pylon-labs · 💰 USD 250K–300K/yr
Apply for this role ↗

You'll be redirected to pylon-labs's official application page on Ashby ATS.