Sales Manager

pylon-labs· GTM
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📍 New York📍 San FranciscoFullTime💰 USD 250K–300K/yr

About this role

Pylon is a Series B, AI-native B2B company building the next generation of customer support.

Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.

This is a massive market with incumbents that weren’t built for AI-first workflows.

Company

  • Series B, $51M raised

  • Backed by a16z, BCV, General Catalyst, Y Combinator

  • 100+ employees

  • Offices in San Francisco and New York City

The Role

  • Manage and coach a team of 6-10 Account Executives

  • Help build, document, and scale our sales playbooks (commercial and upmarket)

  • Drive consistent execution across inbound and outbound motions

  • Partner closely with leadership to refine segmentation, quotas, and process

  • Lead deal reviews, pipeline inspection, forecasting, and performance management

  • Recruit AEs

Why now

We’ve built a strong AE bench and proven PMF. The next phase is scaling managers and process — this role helps turn what works today into a repeatable, high-performing sales org.

Requirements

  • 2+ years managing SaaS AEs

  • Experience scaling a team beyond the “early reps” phase

  • Strong coaching instincts and operational rigor

  • Comfortable operating in ambiguity and building process from scratch

  • Based in SF or NYC and willing to work in-person

Nice to Haves

  • Experience managing teams selling $10k–$100k+ ARR deals

  • Experience in competitive, incumbent-heavy markets

  • Familiarity with AI-driven or technical products

Sales Stack

  • Salesforce

  • Scratchpad

  • Salesbricks

Benefits

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 401(k) retirement plan

🚆 Commuter benefits

🌱 Parental leave

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

🍽 Lunch, dinner, and snacks at the office

🏋️ Fitness stipend

Frequently Asked Questions

What is the salary for the Sales Manager role at pylon-labs?
The listed salary for this Sales Manager position at pylon-labs is USD 250K–300K/yr. This is an FullTime role.
Where is the Sales Manager position at pylon-labs located?
This Sales Manager role at pylon-labs is based in New York, San Francisco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Manager role at pylon-labs full-time or part-time?
This is listed as a FullTime position. It is posted as a Sales Manager role in the GTM department at pylon-labs.
Which team or department does the Sales Manager at pylon-labs belong to?
This Sales Manager position is part of the GTM department at pylon-labs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Manager position at pylon-labs?
Click the "Apply Now" button on this page. You will be redirected to pylon-labs's official application portal hosted on ashby where you can submit your application directly.
When was the Sales Manager job at pylon-labs posted?
This Sales Manager position at pylon-labs was posted on Dec 18, 2025. Apply as soon as possible — early applications are often reviewed first.
Sales Manager
pylon-labs · 💰 USD 250K–300K/yr
Apply for this role ↗

You'll be redirected to pylon-labs's official application page on Ashby ATS.